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About the Role
This role is responsible for embedding security-first behaviors across the business by developing and executing an annual Security Culture and Engagement program. It involves creating engaging experiences to drive meaningful behavior change among employees regarding complex security risks.
Responsibilities
- Lead the development and execution of Optus' annual Security Culture and Engagement program across cyber, physical, and protective security.
- Design and deliver innovative awareness campaigns, communications, and events to make security visible, relevant, and actionable.
- Apply structured change management methodologies to drive adoption of security initiatives and embed secure behaviors.
- Build, grow, and activate a Security Champions network to create local advocates.
- Develop compelling multi-channel content across digital, video, intranet, leadership communications, social platforms, and events.
- Plan and deliver flagship awareness events, including Cyber Security Awareness Month and targeted campaigns.
- Equip leaders with tools, resources, and messaging to champion security behaviors.
- Create engaging training and learning experiences to improve awareness, capability, and compliance.
- Measure campaign and program effectiveness through engagement metrics, sentiment analysis, and behavioral indicators.
- Partner with risk, security, and communications teams to translate threat intelligence into employee engagement strategies.
- Maintain and enhance security communication channels as trusted sources of security information.
- Build external industry networks and stay informed on emerging trends in security culture, awareness, and behavior change.
Requirements
- 3-5+ years' experience in internal communications, change management, culture programs, employee engagement, learning, or security awareness roles.
- Demonstrated success delivering behavior change initiatives using structured change methodologies (e.g., PROSCI, ADKAR).
- Proven ability to develop engaging content and campaigns for diverse audiences across multiple communication channels.
- Strong stakeholder management and influencing skills.
- Exceptional written, verbal, and presentation communication skills.
- Experience planning and delivering events, campaigns, or engagement programs at scale.
- Strong project management and organizational capabilities.
- A data-driven mindset with experience measuring engagement outcomes and using insights to improve performance.
- Creative thinking, storytelling capability, and a passion for helping people make better security decisions.
Skills
- Internal communications
- Change management
- Culture programs
- Employee engagement
- Learning
- Security awareness
- PROSCI
- ADKAR
- Content development
- Campaign management
- Stakeholder management
- Influencing
- Written communication
- Verbal communication
- Presentation skills
- Event planning
- Project management
- Organizational skills
- Data analysis
- Creative thinking
- Storytelling
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3-5+ years
Benefits
- Competitive remuneration
- Employee discounts
- $80 monthly credit
- 25% off Optus products
- Unique shopping discounts with retail partners
- Flexible working arrangements (3 days in office, 2 days remote)
- Vibrant and collaborative office campus with amenities (cafes, convenience store, chill out zones, GP, post office, gym, on-site childcare centre)
- Competitive leave policies
- Additional Connected Days
- Inclusive, carer-neutral paid parental leave (up to 16 weeks)
- Access to Optus U's industry-focused learning and development programs
- Employee-led networks and diversity initiatives
- Free access to wellbeing, counselling and support services (24/7)
About the Company
- At Optus, security is everyone's responsibility.
- We are strengthened by others and that means valuing diversity and embracing individual differences.
- We are committed to creating an inclusive workplace where everyone can thrive and do their best work.
Equal Opportunity
- We are committed to creating an inclusive workplace where everyone can thrive and do their best work.