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About the Role

Reporting to the Head of Design, this role provides proactive administrative and operational support to both the Head of Design and the wider team, helping to ensure the smooth day-to-day running of the office. The role requires excellent organisational skills, attention to detail and a collaborative approach to creating an efficient, well-managed and positive working environment.

Responsibilities

• Liaise with Finance and Legal teams to onboard new suppliers, complete documentation and secure required approvals.
• Raise purchase orders, manage supplier payments and resolve invoice or payment queries.
• Produce budget reports, monitor projected annual spend and maintain accurate financial records.
• Manage expenses and receipt logging across five corporate credit cards on Navan platform, ensuring receipts are logged and submitted weekly in line with company policy.
• Purchase product samples and manage the end-to-end process, including ordering, receiving, storing, digitally logging and tracking inventory.
• Maintain accurate sample records, ensuring products are organised, accessible and accounted for across the office and showroom.
• Coordinate the monthly Fitness Friday programme, including scheduling wearer trials, booking participants and organising relevant product styles.
• Provide proactive administrative and operational support to the wider team, ensuring the department runs efficiently.
• Take minutes at Critical Path meetings, record key discussion points and circulate actions and follow-ups.
• Maintain organised digital filing systems within Dropbox, ensuring documents are stored consistently and remain easily accessible.
• Manage team absences within the shared calendar.
• Coordinate internal and external meetings, including invitations, diary management and meeting room bookings.
• Organise domestic and international travel for senior staff members and external freelance workers on Navan platform - including transport, accommodation and relevant travel documentation.
• Coordinate the onboarding of new team members, including IT equipment, system access and office and building introductions.
• Prepare documentation, presentations, reports and other materials for internal and external meetings.
• Organise and coordinate the shipment of stock to Warehouse & Head Office via courier.
• Use Microsoft Word, Excel, PowerPoint, Monday.com, Canva and Dropbox to support reporting, administration and team operations.
• Handle confidential and commercially sensitive information with discretion and professionalism.
• Proactively identify and implement improvements to administrative processes, team organisation and ways of working.

Requirements

• Proven and demonstrated experience as an EA or PA within a fast-paced environment (ideally in Fashion industry).
• A high degree of organisational skills, a multi-tasker with excellent attention to detail and an ability to plan and prioritise changing workloads.
• Brings a high level of flexibility and can swiftly adapt to different working styles and business situations.
• Strong business sense when arrangements and plans need to pivot, and act quickly to make sure alternative solutions are in place.
• Absolute discretion and trustworthy with confidential information, the strictest respect for confidentiality over any information exposed.
• A highly proactive approach, the perception to instigate improvements and initiative to follow through.
• Very tech savvy and fully conversant with Microsoft office and the in-house packages and procedures.
• Experience working with budgeting and raising of purchase orders.

Skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Monday.com
• Canva
• Dropbox
• Navan

Location

• Onsite

Work Type

• Full-time

Experience Level

• Experience as an EA or PA

Benefits

• Frasers Champion scheme
• Retail Reconnect programme
• Fearless 1200 reward scheme
• Frasers Fit wellbeing programme (free gym classes, discounted memberships, app access)
• Free access and support from the Retail Trust charity (24-hour wellbeing helpline, wellness hub, counselling, financial/legal support)

About the Company

• At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally.
• As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
• Our vision - we are building the planet’s most admired and compelling brand ecosystem
• Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences
• At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way.
• The potential to elevate your career is massive, the experience unrivalled.
• To be able to make the most of it you need to live and breathe our principles: Own it and back yourself, Think without limits, Be relevant.