Verkäufer E-Bikes - Kundenberatung & Service (m/w/d) at Rebike Mobility GmbH | Germany | Rezi

Verkäufer E-Bikes - Kundenberatung & Service (m/w/d) at Rebike Mobility GmbH

Verkäufer E-Bikes - Kundenberatung & Service (m/w/d)

Rebike Mobility GmbH · Germany

4 days ago

Verkäufer E-Bikes - Kundenberatung & Service (m/w/d)

Rebike Mobility GmbH · Germany

5 days ago
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About the Role

Join Rebike Mobility as a team member in our Store-in-Store at Decathlon in Berlin-Alexanderplatz. We are looking for a full-time employee to contribute to the e-bike resale market and promote sustainable mobility.

Responsibilities

  • Advise and support customers in German and potentially English.
  • Handle bike check-in and check-out.
  • Perform administrative tasks in daily business.
  • Prepare e-bikes and carry out minor repairs.
  • Assist the Store Manager with office organization and filing.

Requirements

  • Previous sales, service, or consulting experience.
  • Ability to identify customer needs and provide solutions.
  • Customer-focused approach to ensure a positive experience.
  • Affinity for bicycles, ideally with e-bike experience.
  • Technical understanding for basic maintenance and repairs.
  • Physical fitness for test rides and handling heavier e-bikes.

Skills

  • Sales
  • Customer Service
  • E-bike knowledge
  • Basic Repair Skills
  • Administrative Skills

Location

  • Berlin-Alexanderplatz

Work Type

  • Full-time

Experience Level

  • Entry-level to mid-level

Benefits

  • 30 days of vacation plus Christmas and New Year's half-days.
  • Free e-bike subscription for employees.
  • 50 € monthly subsidy for Fitness & Wellness with EGYM / Wellpass.
  • Alternatively, a 50 € net credit on the Rebike gift card.
  • 20% company contribution to occupational pension.
  • Rebike Corporate Benefits with discounts.
  • Regular company and team events.

About the Company

  • Rebike Mobility is Germany's leading recommerce company for e-bikes, giving used e-bikes a second life since 2018.
  • Operates Europe's largest and most modern refurbishment center in the Allgäu.
  • Employs around 200 people to drive the mobility transition, climate protection, and resource conservation.
  • Fosters team spirit across locations, values every idea, and offers attractive benefits.
  • Is a key partner for Decathlon.