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About the Role
As Assistant Store Manager, you will be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience.
Responsibilities
- Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
- Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
- Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
- Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
- Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
- Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
- Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
- Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
- A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.
- A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
- Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.
- Availability including evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
- Must be able to handle and apply products to clients—with or without accommodation.
Skills
- Leadership
- Business Acumen
- Communication
- Interpersonal Skills
- Coaching
- Client-Centric
- Growth Oriented
Location
- 119 Fifth Avenue, New York, NY 10003, United States (US)
Work Type
- Full Time
- Regular
- On-site
Experience Level
- Assistant Store Management Experience
Salary/Compensations
- $75,700.00 - $92,750.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Disability insurance
- Life insurance
- 401k with 4% match
- FSA programs
- HSA programs
- Student Debt Retirement plan
- Vacation paid time off
- Sick paid time off
- Protected leave
- Training
- Tuition reimbursement
- Leadership development
- 30% discount on all merchandise/services
- Opportunities for free product or “gratis”
- Flash sale discounts on LVMH brand products
- Free mental health coaching resources
- Free financial coaching resources
- Volunteer and donation matching
About the Company
- At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Equal Opportunity
- Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.
- Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
- Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.