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About the Role

The Head, Strategy & Planning is a senior leadership role within Registrar & Student Services (RaSS), responsible for providing strategic leadership, driving integrated planning, and ensuring evidence-based decision-making to support Divisional and University priorities. This role leads the development and implementation of portfolio-wide strategies, performance frameworks, and actionable insights to improve service effectiveness and efficiency.

Responsibilities

Lead and own strategic planning and performance initiatives across the RaSS portfolio, ensuring alignment with Divisional and University-wide priorities.
Drive a structured approach to strategic technology planning, ensuring alignment between business needs, technical capabilities, and future-state objectives at an enterprise level.
Engage and collaborate with senior leadership, academic stakeholders, IT teams, and key internal resources to define and refine high level project objectives and goals.
Transform the RaSS operating model within University governance frameworks, driving efficiencies at an enterprise level.

Requirements

Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
Proven experience in leading and managing strategic projects within a large organisation, including the ability to manage multiple priorities and deadlines.
Strong understanding of aligning strategies with organisational goals, including the ability to develop short, medium, and long-term recommendations.
Excellent consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
Excellent written and verbal communication skills, with the ability to produce clear and concise documentation and reports.
Demonstrated leadership skills, with the ability to manage and mentor a team of direct reports effectively.
Ability to adapt to changing priorities and work effectively in a dynamic environment.
Capability to work independently with minimal disruption to existing teams, managing a busy workload effectively.
Proven experience in preparing executive-level reports and delivering strategic advice to senior leaders.
Valid Australian working rights are required on application.
Candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

Skills

Strategic planning
Performance management
Technology planning
Stakeholder engagement
Consultation
Influencing
Negotiation
Analytical skills
Problem-solving
Initiative
Flexibility
Proactiveness
Written communication
Verbal communication
Leadership
Mentoring
Adaptability
Independent work
Workload management
Executive reporting
Strategic advice

Location

Kensington NSW

Work Type

Full Time
Hybrid Working Arrangements

Experience Level

Senior Appointment

Education Level

Relevant tertiary qualification

Salary/Compensations

Competitive Remuneration Package

Benefits

Flexible working options
Career development opportunities
17% Superannuation contributions
Additional leave loading payments
Additional 3 days of leave over Christmas period
Discounts and entitlements (retail, education, fitness)

About the Company

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Equal Opportunity

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.