Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

A Chloe STYLIST is an ambassador of the Maison, responsible for welcoming guests and serving as a trusted advisor and team player to provide the best client experience.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Achieve CRM targets through personalized outreach and clienteling tools.
• Capture client data and qualitative information.
• Manage a portfolio of customers, including VVICs and VICs.
• Grow sales by utilizing omnichannel services.
• Achieve store and individual sales and KPI targets.
• Complete trainings and participate in commercial activities.
• Achieve given sales, KPI, and CRM targets.
• Stay informed about the local trading environment and competitor activities.
• Ensure an impeccable store environment, back-of-house, and grooming standards.
• Report any necessary structural repairs in the store.
• Implement store and back-of-house management guidelines and participate in inventories.
• Support after-sales clients and ensure impeccable after-sales service.
• Comply with established Richemont policies and standards.

Requirements

• Demonstrate entrepreneurship.
• Cherish togetherness.
• Strive for excellence.
• Embrace creativity.
• Aim to have a positive impact.

Skills

• Client Relationship Management
• Customer Service
• Clienteling
• Omnichannel Sales
• Sales Performance
• Training and Development
• Commercial Acumen
• Store Operations
• Inventory Management
• After-Sales Service

About the Company

• Richemont is a global leader in the luxury sector, with Houses specializing in jewelry, watches, and high-end accessories.
• Each Maison embodies a tradition of style, quality, and craftsmanship.
• Richemont preserves the heritage and identity of each Maison while innovating and designing new products.