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About the Role

This role will help keep our automated material handling equipment operating safely, reliably and efficiently. You will support the maintenance of conveyors, robots, sorters, packing machines and other automated equipment. You will also complete planned preventative maintenance, respond to equipment faults and breakdowns, and work closely with Operations, Warehouse teams, Automation Engineers, OEMs and integration partners.

Responsibilities

Complete planned preventative maintenance on conveyors, robots, sorters and packing equipment.
Respond to equipment abnormalities and breakdowns, completing initial diagnosis, containment and repairs within your authorised scope.
Troubleshoot mechanical, electrical and automated equipment issues.
Support authorised repairs involving PLC/HMI systems, VFDs, pneumatics, hydraulics and mechanical components.
Escalate incidents to OEMs, integration partners or internal teams in line with the escalation process.
Complete accurate work orders, maintenance logs and documentation in the CMMS.
Help maintain equipment availability and meet key performance targets, including uptime, MTTR and MTBF.
Manage critical spare parts, tools and repair kits to support fast and effective maintenance.
Work with the Automation Engineer to investigate root causes and implement reliability improvements.
Coordinate maintenance activities with Operations and Warehouse teams to minimise disruption to fulfilment activities.
Support the installation and commissioning of new equipment when required.
Participate in continuous improvement activities, including Kaizen, 5S and TPM.
Identify and implement practical improvements to equipment, processes and maintenance activities.

Requirements

Strong mechanical aptitude and practical problem-solving skills.
A positive, proactive attitude and willingness to learn.
A strong commitment to workplace health and safety.
Knowledge of safe isolation procedures is desirable.
A trade qualification, technical certificate, apprenticeship progress or equivalent practical experience in mechanical, electrical, mechatronics or industrial maintenance is preferred.
Previous exposure to industrial maintenance, automated MHE, manufacturing or warehouse equipment is preferred.
The ability to read and interpret mechanical and electrical drawings is preferred.
An understanding of safe work practices, PPE and permit-to-work requirements.
Experience using a CMMS, such as SAP PM, Maximo, UpKeep or Llumin, is desirable.
Basic Microsoft Office skills.
The ability to work collaboratively with technical and operational teams.
A willingness to work in a fast-paced environment and respond to changing priorities.

Skills

Mechanical aptitude
Problem-solving
Workplace health and safety
Safe isolation procedures
Mechanical maintenance
Electrical maintenance
Mechatronics maintenance
Industrial maintenance
Industrial maintenance
Automated MHE
Manufacturing equipment maintenance
Warehouse equipment maintenance
Reading mechanical drawings
Reading electrical drawings
Safe work practices
PPE usage
Permit-to-work systems
CMMS usage
SAP PM
Maximo
UpKeep
Llumin
Microsoft Office
Collaboration
Adaptability

Location

Australia
New Zealand

Work Type

Rotating Roster
Dayworker
Shiftworker
Full-time

Experience Level

Junior

Education Level

Trade qualification
Technical certificate
Apprenticeship progress
Equivalent practical experience

Benefits

Learning days
Hackathons
Linkedin Learning
Parental leave program
Extra day off for kids' first day of school
Paid day off for birthday
ICONIC voucher
Staff discount
Sample sales
Fitness Passport
Company wellbeing programs
Employee Assistance Program
Volunteer days

About the Company

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.
As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience through our own technology innovations.
We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
Our Fulfilment Centre (FC) Operations team is made up of four core departments – Inventory, Outbound, Inbound and Marketplace – operating around the clock to ensure our customers receive their products in great condition and quickly.
Our FC is equipped with active pick towers, ASRS (Automated Storage & Retrieval System) and the AMR (Autonomous Mobile Robots).

Equal Opportunity

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au