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About the Role

This is a rare opportunity to take ownership of the redesign of a platform that sits at the heart of UNSW's research ecosystem. You'll work autonomously on a high-profile project, collaborate with researchers and professional staff across multiple faculties, increase engagement with a key research platform, and deliver improvements that will positively impact thousands of researchers across the University. The Digital UX Designer will lead the redesign of Bench, which provides researchers, school managers, and faculty leadership with the ability to efficiently submit, track and manage research grants, contracts, Higher Degree Research (HDR) records, and related service request tickets.

Responsibilities

Create research plans, develop and facilitate workshops, run interviews, usability tests and translate insights into opportunities.
Evaluate the current user experience and identify improvement opportunities.
Design wireframes, prototypes, and high-fidelity UI designs in Figma.
Run usability testing and feedback sessions to validate design solutions.
Collaborate with product managers, developers, and subject matter experts to shape product direction.
Deliver implementation recommendations that will guide future development of the platform.
Create design systems to ensure consistency of assets and look and feel of the product.
Provide broader UX guidance and support across other Division projects.

Requirements

Strong UX design experience (typically 3–4+ years)
Proficiency with tools such as Figma, Figjam, Miro and Adobe Creative Suite
Excellent stakeholder engagement skills
Demonstrated ability to deliver user-centred design solutions.
Experience designing, recruiting for, and facilitating feedback workshops with 8+ participants.
Experience creating design systems.
Experience in either a higher education or other large complex organisations essential.

Skills

UX design
Figma
Figjam
Miro
Adobe Creative Suite
Stakeholder engagement
User-centred design
Workshop facilitation
Design systems

Location

Hybrid/flexible working arrangements

Work Type

Full-time
7-month fixed term contract
Hybrid/flexible working arrangements

Experience Level

3-4+ years

Salary/Compensations

$113,926-$123,302 pa + 17% super

Benefits

Additional 3 days of leave over the December holiday period
Progressive HR practices
Discounts and entitlements
Affordable parking on campus

About the Company

UNSW is a large organisation with a diverse and highly talented community doing extraordinary work.
Driven to be thoughtful, practical, and purposeful in all we do.
Consistently ranked among the world’s top 20 universities in the QS World University Rankings.
A proud member of Australia’s prestigious Group of Eight.

Equal Opportunity

UNSW is committed to equity diversity and inclusion.
Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.