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About the Role

TO Live is seeking outgoing, customer-service oriented individuals for seasonal, part-time Theatre Attendant positions. These roles involve cross-venue work at three Toronto locations and require flexibility to work varied schedules, including mandatory weekday matinees.

Responsibilities

• Direct patrons to seats and theatre amenities.
• Escort patrons requiring assistance.
• Distribute programs.
• Scan tickets.
• Communicate patron concerns to house management promptly.
• Provide all aspects of customer service.
• Act as a sales and marketing ambassador to audiences.
• Remain alert to identify and address issues such as noise, inappropriate behavior, or emergencies.

Requirements

• A commitment to superior customer service.
• An outgoing personality, strong communication skills, and enjoyment interacting with people.
• A calm attitude.
• An interest in promoting upcoming TO Live shows and events.
• Ability to be on feet for at least 90 minutes.
• Ability to lift up to 40 pounds.
• Prior theatre experience is considered an asset.
• Must be available to work weekdays, weekday evenings, and weekends.
• Must be available for weekday matinee shifts.
• Successful candidates will be required to join IATSE Local B-173.

Skills

• Customer service
• Communication skills
• Sales and marketing ambassador skills

Location

• Toronto, Canada

Work Type

• Seasonal
• Part-time

Experience Level

• Prior theatre experience is an asset

About the Company

• TO Live is one of Canada’s largest multi-arts organizations, operating three iconic venues: Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre.
• TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto.
• TO Live aims to activate creative spaces by inspiring local and international artists, connect audiences, be the nexus for new ideas, elevate artistic potential, and be the catalyst for creative expression reflective of Toronto’s diversity.

Equal Opportunity

• TO Live encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.
• TO Live is committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
• The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.
• Our recruitment process does not involve the use of artificial intelligence tools. All final hiring decisions are made by human reviewers.