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About the Role

As our new Salesforce Project Manager, you will lead the successful delivery of Salesforce initiatives that support critical business operations across Altus Group. You will own end-to-end project delivery, coordinating business stakeholders, Salesforce administrators, developers, business analysts, and integration specialists to deliver projects on time and aligned with business priorities. Working across multiple Salesforce Clouds and integrated business applications, you will ensure projects are well planned, effectively governed, and successfully delivered while balancing multiple priorities in a fast-moving environment.

Responsibilities

Lead Salesforce implementation projects, managing end-to-end delivery of Salesforce initiatives across Sales Cloud, Service Cloud, CPQ, Agentforce, and other platform capabilities, ensuring projects are delivered on time, within scope, and aligned with business objectives.
Develop and manage integrated project plans across Salesforce and connected business applications, ensuring dependencies, timelines, risks, and resource requirements are coordinated across multiple teams and vendors.
Bring together business stakeholders, solution architects, developers, QA teams, vendors, and executive sponsors to align priorities, resolve challenges, and maintain momentum throughout the project lifecycle.
Facilitate workshops, gather requirements, and ensure business needs are translated into actionable delivery plans.
Own project governance activities, including RAID management, executive reporting, stakeholder communications, resource planning, and delivery tracking.
Proactively identify risks, manage scope changes, and ensure stakeholders have clear visibility into project health.
Help coordinate communication, training, and stakeholder engagement activities to ensure new Salesforce capabilities are successfully adopted across the business and deliver lasting value.
Apply Agile, Hybrid, or Waterfall methodologies as appropriate, continuously improving delivery practices while ensuring projects follow Salesforce implementation best practices and organizational standards.

Requirements

Experience leading enterprise Salesforce implementation projects.
Confidence managing multiple concurrent initiatives from planning through delivery.
PMP certification is required.
Understanding of how Salesforce supports sales and service processes.
Experience delivering projects across one or more Salesforce Clouds.
Comfort working alongside technical teams and understanding platform capabilities, integrations, and implementation approaches.
Experience managing integrated project plans, balancing competing priorities, mitigating risks, and coordinating work across internal teams, third-party vendors, and business stakeholders.
Comfort navigating ambiguity while keeping projects moving forward.
Experience managing integrated project plans, coordinating cross-functional teams, tracking risks and dependencies, and communicating effectively with stakeholders at every level of the organization.
Ability to bring structure, organization, and accountability to complex delivery environments.
Confidence facilitating workshops, gathering requirements, presenting updates to leadership, and building alignment across technical and business teams.
Ability to adapt communication style to different audiences while keeping projects moving forward.
Organized, proactive, and delivery-focused mindset.
Ability to anticipate challenges before they become issues.
Ability to build strong relationships with stakeholders.
Ability to take ownership of delivering successful outcomes.
Comfort balancing competing priorities while maintaining a calm, structured approach.

Skills

Salesforce implementation
Project management
Agile methodologies
Hybrid methodologies
Waterfall methodologies
Sales Cloud
Service Cloud
CPQ
Agentforce
RAID management
Stakeholder communication
Risk management
Scope management
Change management
Collaboration
Requirement gathering
Workshop facilitation
Executive reporting
Azure DevOps (ADO)
ServiceNow
Workday
Outreach
LinkedIn Sales Navigator

Location

Remote
Eastern Time Zone
Greater Toronto Area

Work Type

Remote
Full-time

Experience Level

Project leadership
Enterprise Salesforce implementation projects
Managing multiple concurrent initiatives
Program management
Governance experience

Education Level

PMP certification

Salary/Compensations

CAD $100 - 120K

Benefits

Competitive compensation
Incentive and bonus plans
Total rewards package prioritizing mental, physical, and financial well-being
Professional learning opportunities
Access to Altus Intelligence Academy (over 150,000 hours of learning content)
Flexibility to align work location to the needs of the work

About the Company

Altus Group is in an exciting period of modernization as the Enterprise Business Applications team evolves how Salesforce supports the business.
Altus Group offers boundless opportunities in a rapidly growing global business.
Mentorship from the best and brightest in CRE.
Access to our Altus Intelligence Academy.
The chance to work with the best data sets, tools and technology in the industry.
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process.

Equal Opportunity

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process.
If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.