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About the Role

The Email Campaign & Web Coordinator, part of the TEG Ovation amp Creative & Content team, plans, produces, publishes, and optimizes organic direct marketing and website activity for TEG's key events and entertainment brands. This role involves delivering high-impact, data-driven communications to drive awareness, engagement, and ticket sales, blending strategic thinking, hands-on execution, and stakeholder management.

Responsibilities

Manage end-to-end email campaign production from brief through to post-send reporting, building, testing and deploying HTML, plain text and drag-and-drop emails via Braze and Audience Republic.
Execute website content updates focused on user experience and conversion.
Monitor and analyse campaign performance, applying A/B testing and segmentation strategies to improve open rates, CTR and conversion.
Collaborate with the Performance & Insights team to continually refine targeting and messaging.
Partner closely with campaign teams and internal stakeholders to gather content, assets and approvals.
Maintain the website CMS and EDM templates so they stay up to date and optimised.

Requirements

2+ years' experience in a digital marketing or CRM role, ideally within entertainment, media or e-commerce.
Hands-on experience using Braze, Audience Republic or an equivalent ESP.
Confidence managing CMS platforms such as WordPress or Webflow.
Strong attention to detail.
An analytical mindset that can dissect briefs, interpret data and translate it into action.
Comfortable working across multiple stakeholders and deadlines in a fast-paced environment.
Highly organised.
Genuinely passionate about arts, culture and entertainment.

Skills

Braze
Audience Republic
ESP
WordPress
Webflow
HTML
CSS
Liquid code
Email Automations
Data orchestration

Location

Sydney

Work Type

Hybrid
Flexible working
Flexible hours

Experience Level

2+ years

Benefits

Front row and backstage access to live moments
Free and discounted tickets to shows, sport and festivals
Presales and staff allocations for major on-sales
Hybrid and flexible working
Flexible hours
Paid parental leave for primary caregivers
Support returning to work
Annual leave
Birthday leave
Purchase leave
Confidential support via Employee Assistance Program (EAP)
Career coaching
Free flu vaccinations
One paid volunteer day a year
Structured development programs
Secondments to major events
Career paths tailored to interests and skills
ALL STAR Awards
Service milestones

About the Company

TEG is a Live Experience Group that helps people discover, access and experience the unforgettable.
With over 50 years in live entertainment, TEG sells more than 20 million tickets annually, connects with 14 million fans across Australia and New Zealand, and brings 18,000+ events to life each year.
Headquartered in Sydney, TEG operates globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships.
TEG's integrated operating model brings the best live content, ticketing and technology to partners and creates unforgettable memories.
TEG's values guide everything they do: partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
TEG is Australasia’s home of live entertainment.

Equal Opportunity

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.