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About the Role

Caseware is seeking a Technical Product Manager (TPM), Core Platform to design, build, and scale foundational platform services for the Caseware Cloud portfolio. This role collaborates with engineering, architecture, and product teams to define technical requirements, streamline integrations, and enable ecosystem innovation. It is an ideal opportunity for a product manager with a strong technical aptitude and platform mindset to build scalable systems, APIs, and data-driven capabilities.

Responsibilities

Contribute to the roadmap for core platform services including APIs, data infrastructure, identity, and integration frameworks.
Translate platform strategy into clear product requirements and user stories with measurable success criteria.
Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.
Ensure platform capabilities align with enterprise scalability, security, and reliability standards.
Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities.
Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services.
Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track.
Develop and maintain documentation, standards, and release notes for shared platform capabilities.
Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.
Manage risks and dependencies across teams, ensuring deliverables are met with high quality.
Support backlog prioritization, dependency tracking, and sprint reviews.
Contribute to internal enablement assets such as templates, integration guides, and platform release documentation.
Learn from and collaborate with senior and principal PMs to build platform product management expertise.

Requirements

3–5 years of product management or technical product ownership experience in SaaS or platform environments.
Strong understanding of APIs, data integrations, events/notifications infrastructure and modern cloud-based architectures.
Demonstrated ability to translate technical concepts into actionable product requirements and user value.
Proven success partnering with engineering teams to deliver high-quality technical features.
Excellent communication, analytical, and organizational skills with attention to detail.
Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment.
Experience working with microservices, API management tools, or developer platforms.
Exposure to data infrastructure, identity management, or observability systems.
Experience working in AI-native product development environments where engineering, design, and product teams leverage agentic tools as force multipliers — comfortable driving platform product direction in fast, iterative cycles where discovery, shaping, and building happen concurrently.
Candidates successful in obtaining an offer will need to successfully complete a background check.
All final hiring decisions are made by humans.

Skills

Product Management
Technical Product Ownership
SaaS
Platform Environments
APIs
Data Integrations
Events/Notifications Infrastructure
Cloud-based Architectures
Microservices
API Management Tools
Developer Platforms
Data Infrastructure
Identity Management
Observability Systems
AI-native product development
Agentic Tools

Location

Toronto, ON

Work Type

Hybrid
Full-time
Permanent

Experience Level

3-5 years

Education Level

Degree in Computer Science, Engineering, or equivalent technical field.

Salary/Compensations

$130,000 CAD - $140,000 CAD per year

Benefits

Discretionary bonus
Commission
Health insurance
Retirement plans
Flexible work options
Generous time-off policies

About the Company

Caseware is a Canadian Fintech company with over 30 years of leadership in the global audit and accounting software industry, serving over 500,000 users in 130 countries.
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments.
With a recent strategic investment from Hg Capital in 2020, Caseware is in its next major growth phase.
The company is driven by impactful work, with contributions directly affecting how clients manage financial processes and drive their success.
Caseware embraces global opportunities, working on international projects and collaborating with a diverse, global team.

Equal Opportunity

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way.
We welcome and encourage candidates of all backgrounds to apply.
Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.