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About the Role

This multifaceted role combines Funeral Concierge/Conductor, Transfer Driver, and Return of Ashes Specialist responsibilities. It is ideal for someone who takes pride in helping others, provides calm and compassionate support during emotional times, and is comfortable caring for families at services and assisting behind the scenes with respectful transfers.

Responsibilities

• Attend funeral and memorial services as an on-site support for families and celebrants.
• Greet guests, manage event setup, and ensure each ceremony runs smoothly.
• Set up flowers, tables, and orders of service.
• Operate music, slideshows, and AV equipment as required.
• Liaise with celebrants, venue staff and families to deliver a calm, seamless experience.
• Remain composed and adaptable when last-minute changes arise.
• Transfer deceased persons from the place of passing to mortuary facilities (including hospitals, aged care, private homes and public settings).
• Work respectfully with healthcare staff, police, and coronial personnel.
• Communicate compassionately and professionally with families.
• Handle and transport the deceased with care, using provided tools and training (manual handling required).
• Safely navigate stairs or limited-access locations.
• Participate in an on-call roster and meet agreed response timeframes.
• Coordinate all ashes returns to families around the NSW area, acting as the key point of contact.
• Arrange directly with families the best possible return of ashes experience for them.
• Go above and beyond to ensure an exceptional customer experience, including flexibility and patience with any requests.
• Contribute to Bare content and resources to ensure customers are well informed, supported, and empowered.

Requirements

• Full, valid driver’s licence and personal transport.
• Current Police Check (or willingness to obtain).
• Working with Childrens Check (or willingness to obtain).
• Full working rights in Australia.
• Mobile phone.
• Ability to commit to a reliable roster.
• Strength and fitness to assist with manual transfers.

Skills

• Compassionate
• Composed
• Empathetic
• Reliable
• Professional
• Calm under pressure
• Physically fit
• Capable of safe manual handling
• Comfortable using basic technology (AV, laptops, music systems)
• Team player
• Excellent communication skills
• Dignity and respect in approach to tasks

Location

• NSW

Work Type

• On-call roster

Salary/Compensations

• Competitive remuneration package

Benefits

• Great opportunities for personal growth, promotion, and career development
• Work-from-home flexibility
• Friendly, fun, and supportive environment
• The chance to make an impact at one of the most critical moments in someone's life

About the Company

• Bare is Australia's most highly rated end-of-life business, supporting Australian families through the hardest time in their life.
• We are dedicated to providing accessible, affordable end-of-life care to change the way that Australians deal with death.
• Our aim is to change the game in the funeral industry, which has long provided expensive, traditional, cookie cutter services that don't always meet the needs of the modern Australian.
• By combining empathy with technology, we're creating end-of-life experiences that are simple, personalised and affordable.
• In five years, we've served over 50,000 families, become Australia's most awarded end-of-life provider, and built a team of over 200 people committed to changing the way Australians deal with end-of-life.
• Named one of the 2026 Top 10 Inspiring Workplaces across Australasia.