About the Role
As an Advisor, Employee and Labour Relations, you will foster a fair and harmonious work environment in a dynamic health care setting. You will solve employee issues while ensuring compliance with policies, legislation, and collective agreements, directly contributing to a supportive and thriving workplace.
Responsibilities
- Build relationships with stakeholders and team with the HR Manager, staff and department leaders on employee and labour relations inquiries.
- Support the accurate and timely interpretation and application of applicable legislation, policies, procedures, and collective agreements.
- Proactively identify and mitigate employee and labour relations issues; refer complex inquiries to appropriate HR team members as appropriate.
- Conduct investigations into issues as directed, including participating in fact-finding meetings, preparing interview questionnaires, and preparing reports and related correspondence.
- Organize and support employee and labour relations meetings, including scheduling, preparing materials, and tracking follow-up actions.
- Maintain a variety of employee and labour relations files (e.g., incidents, investigations, grievances, etc.) with a high degree of accuracy and promptness; compile, maintain and support the tracking and reporting on relevant departmental information and metrics.
- Research employee and labour relations issues to support issue resolution as assigned; create case file chronologies, generate and analyze data, create reports and summaries.
- Actively participate in various HR projects.
- Participate in the preparation of training programs as required.
- Promote a collaborative work environment and supports colleagues as needed to ensure optimal team functioning; provide coverage for team members as needed.
- Perform other duties consistent with the job classification as required.
Requirements
- Successful completion of a bachelor’s degree from an accredited educational institution.
- Experience using human resource information systems.
- 1 year of experience in human resources, including experience in employee and labour relations.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook).
- Demonstrated ability to interpret and apply Human Resources best practices, applicable legislation, policies, procedures and collective agreements.
- Must be discreet and demonstrate sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization, especially when dealing with sensitive issues.
- Exceptional consultative, relationship building and conflict management skills to interact effectively with various stakeholders and problem solve issues.
- Strong organizational skills with the ability to prioritize competing demands and changing priorities while maintaining high degree of accuracy and customer service.
Skills
- Employee and Labour Relations
- Human Resources best practices
- Policy interpretation
- Conflict resolution
- Workplace investigations
- Stakeholder engagement
- Researching and documenting workplace and collective agreement issues
- Drafting concise communications
- Maintaining organized records
- Managing competing priorities
- Planning and coordination
- Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Discretion
- Sound judgment
- Analytical ability
- Diplomacy
- Tact
- Consultative skills
- Relationship building
- Conflict management
- Organizational skills
- Prioritization
Location
- Mount Sinai Hospital
- Hennick Bridgepoint Hospital
Work Type
- Full Time
- 37.5 hours per week
- Flexible to work additional/varied hours as required
Experience Level
- Early-career HR professionals
- 1 year of experience in human resources
Education Level
- Bachelor’s degree
- Degree specialization in human resources, industrial relations, business or a related field (Preferred)
- Certified Human Resources Professional/Leader designation (Preferred)
About the Company
- The Employee and Labour Relations team at Sinai Health plays a critical role in managing the complexities of labour relations within a large, multi-hospital environment, supporting a diverse workforce of 5,000 employees across Mount Sinai Hospital and Hennick Bridgepoint Hospital.
- With responsibility for ten bargaining units and approximately 3,000 unionized employees, we help maintain a positive and productive workplace culture that upholds the values of respect, fairness, and compliance.
