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About the Role

The Places Team is seeking an experienced, proactive Workplace Operations Consultant for a 6-month contract to support and optimize the physical operations of our regional hub. This role is a key operational driver for maintaining a smooth, welcoming, and highly functional workspace, focusing on executing local vendor services, refining site processes, and supporting physical event setups.

Responsibilities

• Coordinate janitorial and porter services, including vendor accountability and daily site readiness.
• Track vendor service level agreements (SLAs) and escalate service gaps.
• Produce and maintain documentation for day-to-day local workplace operations.
• Assess and streamline site operational workflows, optimizing local ticketing procedures and inventory management.
• Leverage AI tools and automation solutions to optimize daily administrative workflows.
• Assess and optimize local space utilization to support hybrid work dynamics.
• Track and report on facilities ticket-resolution times, occupancy data, and service deliverables.
• Provide end-to-end operational support for onsite events, team on-sites, executive visits, and cultural moments.
• Partner with the Global Events & Experiences team to handle event logistics such as seating, catering, and building access.

Requirements

• 5+ years of hands-on experience in facilities coordination, corporate operations, or premium hospitality services, preferably within a fast-paced corporate environment.
• Strong background in coordinating external vendor services (janitorial, facilities, or catering) and managing deliverables.
• Proven ability to analyze physical operational setups, identify inefficiencies, and execute practical process improvements.
• Exceptional communication and interpersonal skills, with a track record of working effectively as a collaborative partner in peer-level team environments.
• Comfortable using Google Workspace, workplace ticketing systems, event coordination tools, and modern AI productivity utilities.

Skills

• Vendor Management
• Process Improvement
• Documentation
• Workflow Optimization
• AI Tools
• Space Utilization
• Metrics and Reporting
• Event Logistics
• Cross-functional Collaboration
• Google Workspace
• Ticketing Systems
• Event Coordination Tools

Location

• Austin, TX

Work Type

• Onsite
• Contract
• Full-time

Experience Level

• 5+ years

About the Company

• The Places Team is focused on optimizing the physical operations of regional hubs.