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About the Role
As a Supervisor, you will act as an inspirational role model, supervising team members on the sales floor to achieve KPI targets and deliver excellent customer service. You will be a brand ambassador, helping to create excellent customer experiences and bring collections from the runway to customers.
Responsibilities
- Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs
- Support the management team in implementing action plans to achieve short and long-term targets
- Coach, develop and train team members to continuously improve product and selling skills
- Implement and maintain a customer-centric mindset to build a loyal customer base
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Build and maintain awareness of competitors and local markets by sharing findings with the Area Manager and retail team
Requirements
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Passionate in leading, motivating and training team members through active supervision
- Ability to be flexible and adaptable to the needs of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
Skills
- Customer service
- Sales
- Team leadership
- Coaching
- Training
- Communication
- Commercial acumen
- Brand knowledge
- Networking
Location
- London (Battersea Power Station)
Work Type
- Full-time
Experience Level
- Management experience
Salary/Compensations
- Competitive salary, commission
Benefits
- Attractive benefits
- Global career paths for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
About the Company
- HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide.
- We love fashion, we change fashion!
Equal Opportunity
- We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.