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About the Role

As a Senior Field Analytics Analyst, you will drive commercial excellence for the field sales team by delivering actionable insights and performance reporting to support Insulet’s growth strategy. This role is responsible for developing and reporting key performance indicators that inform data-driven decisions across various field analytics focus areas, including sales performance, market trends, actionable reports, and territory optimization. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you will be a critical enabler of Insulet’s commercial success by identifying opportunities and recommending improvements aligned with company goals.

Responsibilities

Analyze sales performance and market trends across assigned territories, districts, and regions to identify growth opportunities and gaps.
Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed.
Design and maintain dashboards and reports that provide timely, actionable insights to field teams.
Understand company strategy, market opportunities, and corporate strategic imperatives.
Drive linkage of corporate strategy to commercial objectives through KPIs and related insights.
Build and maintain strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives and ensure ongoing operational needs are met.
Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution.
Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling.
Ensure consistent alignment of metrics with commercial priorities and company strategy.
Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments.
Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation.
Proactively connect the dots across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
Conduct analysis and translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership.
Promote data-driven decision-making through automation, self-service analytics tools, and field team training.
Drive continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g., salesforce.com), reporting, and training.
Contribute to building scalable processes and tools (e.g., Salesforce) that empower field teams to access insights independently.
Drive standardization of KPIs and contribute to data governance.
Champion data quality, consistency, and efficiency in analytics reporting.

Requirements

Bachelor’s degree in finance, accounting, marketing, economics, IT, or related field.
7+ years of experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations.
Experience driving commercial/sales process improvement.
Experience working with Salesforce.com and analytical tools, with advanced Excel skills (including VBA).
Preferred experience with Salesforce dashboards, reports, Lightning interface, workflows, validation rules, Process Builder, Visual Flow, and security configurations.
Minimal business travel as needed.

Skills

Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions.
Strong expertise in leveraging Tableau Prep Flows, Salesforce Connectors, and Data Flows to design scalable data integration, transformation, and automation solutions that support enterprise reporting and analytics initiatives.
Demonstrated ability to develop and communicate KPIs, insights, and related recommendations.
Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.
Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them.
Demonstrated ability to support data-driven decision-making through structured analysis and modelling.
Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups.
Flexible and capable of managing multiple priorities in a dynamic environment.
Strong communication and visualization skills to translate complex data into clear, actionable recommendations.
Able to speak and write English.

Experience Level

Senior

Education Level

Bachelor's degree

About the Company

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.
In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team.
We do this by hiring amazing people guided by shared values who exceed customer expectations.
Our continued success depends on it!