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About the Role
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. You will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.
Responsibilities
- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
- Engage with consumers to understand their needs and preferences, demonstrating and explaining merchandise, and making suggestions on suitable options.
- Maintain store standards for visual merchandising, cleanliness, and safety.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions efficiently and accurately.
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow accurately and efficiently.
Requirements
- 16 years of age or older.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
- Adherence to all local, state, and federal laws when evaluating availability.
Skills
- Inventory and Point of Sales (POS) systems operation.
- Various other retail software tools operation.
Location
- In-store
Work Type
- Full-time
- Part-time
Experience Level
- 2 years or less of experience in a position or specialization.
Education Level
- High School Diploma or GED preferred.
About the Company
- With over 430 retail stores worldwide, our associates are essential to our business.
- Columbia Sportswear Company’s mission is “Connecting Active People with Their Passions.”