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About the Role

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.

Responsibilities

• Achieve sales goals.
• Continuously develop personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Demonstrate a positive attitude toward customers and coworkers.
• Understand floor presence: Greeting, friendly posture, poise, image projection.
• Know and understand basic communication skills.
• Actively maintain a client book profile book.
• Be aware of annual, monthly, and daily sales goals.
• Demonstrate a general knowledge of alteration procedures.
• Create a lasting, positive impression on customers.
• Maintain professional standards with customers, peers, and management.
• Follow through in all areas of commitments made to customers.
• Maintain up-to-date knowledge of customer service standards.
• Provide an “over and above” level of customer service.
• Be proactive in idea generation of how to better serve customers.
• Inform customers of up-coming events.
• Understand and communicate return/exchange policies.
• Assist with re-merchandising as needed.
• Back stock maintenance.
• Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
• Maintain high standards in personal grooming.
• Participate in product knowledge seminars.
• Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer.

Requirements

• Professional Dress attire (Uniform will be provided soon).

Skills

• Excellent organizational skills
• Excellent analytical skills
• Excellent leadership skills
• Strong customer service skills
• Strong communication skills
• Independent
• Self-motivated
• Detail-oriented
• Entrepreneurial
• Strong business acumen
• Strong interpersonal skills

Experience Level

• 1 - 2 years of Specialty Retail Management experience

Education Level

• BS College Degree preferred or equivalent experience

Salary/Compensations

• Base Pay + Commission

Benefits

• Earned Vacation and Sick time
• Excellent Health Care, Dental, Vision
• 401K
• Generous Employee discount

About the Company

• HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide.
• We love fashion, we change fashion!

Equal Opportunity

• We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality.
• We are committed to equal employment opportunity.
• And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.