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About the Role

As an Employee Relations Specialist, you are the employee's first line of support, counseling and guiding them as needed. You will also partner with managers to recruit and hire qualified applicants for non-exempt positions. This role is about building trust through every interaction with integrity, caring, and excellence.

Responsibilities

• Recruit, interview, and hire qualified job applicants for non-exempt level open positions; collaborate with managers to understand skills and competencies required for open positions
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
• Conduct Exit Interviews
• Enter, maintain, and process information in the payroll system; information may include employee’s hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information
• Counsel and guide employees as needed to assist and mediate work related situations
• Present New Hire Induction and Orientation to acclimate new employees to Frost and to strengthen company culture throughout the organization
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices
• Administer the FMLA process and ADA requests
• Other assigned duties
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Bachelor's degree in a relevant field or equivalent experience
• Strong Interviewing and organizational skills
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications
• Experience with counseling managers and employees

Education Level

• Bachelor's degree in a relevant field or equivalent experience

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

About the Company

• At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
• Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.