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About the Role

Questrade Financial Group (QFG) is seeking a Product Management professional to drive product strategy, lifecycle management, and user-centric delivery within their enterprise ecosystem. This role involves transforming business expectations and customer insights into competitive digital solutions, defining roadmaps, and managing feature deployments from discovery to launch. The position offers the opportunity to shape the future of financial services through AI-driven innovation in a diverse, inclusive, and hybrid workplace.

Responsibilities

Own and Drive Product Strategy: Establish a clear product roadmap by synthesizing market analytics, user feedback, and competitive intelligence to advance enterprise commercial goals.
Navigate Complex Requirements & Backlogs: Translate sophisticated, sometimes contradictory information into unambiguous product specs, user stories, and acceptance criteria.
Deliver Customer-Centric Solutions: Lead deep user research and data-driven discovery to build intuitive digital experiences that resolve client pain points and boost retention.
Operate and Deliver in Ambiguity: Act with a strong sense of urgency to push minimal viable products (MVPs) and structural updates live, remaining highly adaptable when market demands or technical environments shift unexpectedly.
Champion Collaborative Innovation: Partner cross-functionally with Engineering, Design, QA, Data, and Marketing to build shared goals, negotiate technical trade-offs, and foster a culture of creative experimentation.
Communicate and Balance Stakeholder Needs: Articulate clear product visions, roadmap trade-offs, and performance metrics to both technical engineering teams and non-technical business leaders.
Establish Accountability & Drive Results: Monitor post-launch product metrics, holding cross-functional squads to account for software quality, timelines, and measurable business outcomes.

Requirements

Bachelor's degree in Business, Computer Science, Engineering, or a related discipline (or equivalent practical experience).
Demonstrated track record working within a modern product management framework, scaling from feature-level implementation up to platform ecosystem management.
Proven capability to break down highly technical or messy user experience challenges into systematic, solvable components.
Experience working closely with agile engineering methodologies (Scrum/Kanban) to ship high-quality features continuously under tight parameters.
Exceptional communication and relationship-building skills, with an innate ability to articulate complex technical ideas clearly to varied audiences.

Skills

Strategic Mindset
Business Insight
Manages Complexity
Plans and Aligns
Customer Focus
Action Oriented
Manages Ambiguity
Collaborates
Cultivates Innovation
Communicates Effectively
Balances Stakeholders
Ensures Accountability
Drives Results
Fintech
Digital brokerage
Financial Services industry
Complex cloud-native architectures
Data infrastructure
API-driven ecosystems
Product Management Professional
Pragmatic Institute
Agile Product Owner

Location

Hybrid

Work Type

Hybrid

Education Level

Bachelor's degree in Business, Computer Science, Engineering, or a related discipline (or equivalent practical experience)

Benefits

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Career growth and development opportunities
Opportunities to contribute to community causes

About the Company

Questrade Financial Group (QFG) comprises Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, offering a range of financial services including investments, mortgages, and real estate services.
We utilize cutting-edge technology to enhance the financial success and security of Canadians.
At QFG, we merge human-centric collaboration with AI-driven innovation to transform financial services.
Our diverse, inclusive, and hybrid workplace encourages creativity and curiosity.

Equal Opportunity

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment.
This is an environment where individuals are treated with dignity and respect.
Here, the unique skills and experience you bring will be valued.
You will be supported and motivated, so that you can harness your unlimited potential.
Our team reflects the diversity of the communities we serve and operate in.
Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly.
If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.