About the Role
As a Principal Product Designer on Questbank, you will lead design across our consumer banking platform, including everyday banking, lending, onboarding, and money movement. You will work across teams and product boundaries to drive design vision across the integrated platform, partnering directly with Product and Engineering leaders to shape product development and quality. This role emphasizes an AI-first design approach, utilizing tools like Claude and Cursor for logic mapping and exploration, and Figma for systems and craft.
Responsibilities
- Lead design on complex, cross-cutting problems that span multiple teams.
- Drive design vision across banking, investing, and financing teams to ensure a coherent platform experience.
- Utilize AI tools (Claude, Cursor) to map product logic, identify edge cases, and explore design directions.
- Translate validated concepts into Figma for state coverage, system alignment, and production readiness.
- Partner with Product and Engineering leaders to influence roadmap, scope tradeoffs, and product strategy.
- Elevate the design practice by raising the bar for quality, process, and craft.
- Mentor designers through crits, reviews, and direct collaboration.
- Drive research and use data to inform design direction and synthesize findings into clear design rationale.
Requirements
- 8+ years of product design experience with increasing scope and influence.
- Strong product thinking, understanding how design drives customer and business outcomes.
- Exceptional visual craft and high standards for interaction design, usability, and product quality.
- Deep experience working cross-functionally with Product and Engineering leaders.
- Systems-minded approach, considering scale, consistency, and long-term leverage.
- Strong understanding of how product needs evolve across different growth stages.
- Active use of AI tools like Claude, Cursor, or Figma Make in design workflow.
- Ability to lead ambiguous and complex problems, bringing structure and direction.
- Strong communication skills to influence decisions and align teams.
- A portfolio demonstrating industry-leading craft, systems thinking, and impact at scale.
- Domain experience in lending, banking, or fintech is a strong asset, with the ability to ramp fast and think like an owner.
Skills
- Product Design
- AI Tools (Claude, Cursor, Figma Make)
- Figma
- Systems Thinking
- Interaction Design
- Visual Craft
- Product Strategy
- User Research
- Data Synthesis
- Communication
- Mentoring
Location
- Canada
Work Type
- Hybrid
Experience Level
- Principal
- Senior
Salary/Compensations
- $160,000 - $180,000
Benefits
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days
- Competitive compensation and benefits packages
- Competitive incentive (bonus) program
- Comprehensive benefits plan
About the Company
- Questrade Financial Group (QFG) provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, and financial services through its companies: Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti.
- QFG combines human-centric collaboration with AI-driven innovation to redefine financial services.
- Questrade Financial Group of Companies is committed to fostering a diverse, inclusive, and accessible work environment.
- The company utilizes artificial intelligence (AI) for application screening.
Equal Opportunity
- At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
- If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
