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About the Role
This role supports the District Loss Prevention Manager and Store Management by acting as a visual deterrent to prevent loss and dishonesty. The position focuses on maintaining a positive customer experience, ensuring safety, and protecting the company brand through professional conduct and adherence to company policies.
Responsibilities
- Maintain a professional stance at the front of the store
- Act as a visual deterrent to prevent potential loss or dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete company-approved uniform including a body-worn camera
- Greet customers with courtesy and respect
- Establish and maintain a position at the front of the store or in a designated department
- Respond to customer requests for assistance by referring them to management or customer service via radio
- Observe and report suspicious behavior or critical incidents to Loss Prevention or store management
- Perform a closing safety sweep of the store with management
- Adhere to all company policies and procedures
- Document required incidents in AIIM Case Management
- Perform other duties as assigned
Requirements
- Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Ability to prioritize and organize workload effectively
- Ability to stand for long periods of time
- 0-2 years of retail or security experience
Skills
- Verbal communication
- Written communication
- Decision-making
- Time management
- Loss prevention awareness
Location
- 40-24 College Point Blvd, Flushing, NY, USA
Work Type
- Onsite
Experience Level
- 0-2 years
Salary/Compensations
- $17.00 - $18.60 per hour
Benefits
- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation program
- Bereavement leave
- 401(k) with associate contributions and potential match
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union access
- Referral bonuses
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Health care Flexible Spending Account (FSA)
- Life insurance
- Short and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
About the Company
- TJX Companies is a Fortune 100 company and the world’s leading off-price retailer.
- Operates brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
- Embraces diversity, fosters collaboration, and prioritizes employee development.
Equal Opportunity
- TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any other status protected by law.
- Provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act.
- Applicants with arrest or conviction records will be considered for employment.