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About the Role

As Corporate Vice President, Product Solutions Communications, you will own the Product Solutions communications strategy and roadmap, setting the overall direction for how communications advance business priorities across Life Insurance, Long-Term Care Insurance, Individual Disability Insurance, Wealth Management, and Annuities. You will be accountable for the effectiveness, consistency, and business impact of the function’s communications, serving as the communications subject matter expert for Product Solutions.

Responsibilities

Own and proactively shape the Product Solutions communications strategy and roadmap to address evolving business needs and influence functional direction.
Set the overall communications direction for Product Solutions, ensuring messaging is aligned, integrated, and effective across Agency Field Engagement, Sales Strategy, and Product Solutions.
Establish communications standards, best practices, target audiences, timing, desired actions, and success measures to guide consistent, high-impact execution.
Serve as the communications subject matter expert for Product Solutions, providing strategic counsel and thought leadership to business partners and senior stakeholders.
Draft clear, compelling communications and coordinate distribution across appropriate channels.
Continuously assess communications effectiveness and identify opportunities to streamline, consolidate, and elevate the function’s impact.
Advocate for field relevance, clarity, and practical usability while ensuring communications reinforce broader Product Solutions priorities and strategic objectives.
Analyze insights and performance indicators to refine communications and improve impact over time.
Leverage feedback, best practices, and subject matter expertise to deliver best-in-class communications support.

Requirements

Serve as a trusted communications partner to Product Solutions leaders, supporting their communication needs while keeping the needs of agents and managers at the forefront.
Demonstrate a high degree of responsiveness, adaptability, and professional maturity.
Remain calm under pressure and pivot quickly as priorities shift.
Earn the trust of senior leaders through consistently excellent work.
Bachelor’s in Business, Communications, Marketing or related field.
8-10 years of corporate or business communications experience.
At least 5 years of in-house experience at a Fortune 500 company required, preferably in the financial services industry.
Excellent organizational skills with strong attention to detail.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Ability to evaluate competing initiatives and prioritize communications that amplify the most important messages in alignment with strategic business priorities.
Demonstrated ability to gather, synthesize, and analyze data to develop insights, inform strategic decision-making, and deliver actionable recommendations.
Ability to navigate a complex organization and operate within ambiguity is a must.
Comfort using AI tools to enhance productivity, generate insights, and support high-quality strategic work.
Demonstrated track record of achievement and excellence in a world-class organization.
Collaborative team player with executive presence and experience participating in and managing cross-functional projects.
Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
Experience with change management and culture change initiatives.

Skills

Excellent writing, listening, presentation and communications skills.
Excellent organizational skills with strong attention to detail.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Ability to evaluate competing initiatives and prioritize communications that amplify the most important messages in alignment with strategic business priorities.
Demonstrated ability to gather, synthesize, and analyze data to develop insights, inform strategic decision-making, and deliver actionable recommendations.
Ability to navigate a complex organization and operate within ambiguity is a must.
Comfort using AI tools to enhance productivity, generate insights, and support high-quality strategic work.
Collaborative team player with executive presence and experience participating in and managing cross-functional projects.
Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
Experience with change management and culture change initiatives.

Location

Hybrid

Work Type

Hybrid - 3 days per week
Full-time

Experience Level

8-10 years of corporate or business communications experience
At least 5 years of in-house experience at a Fortune 500 company

Education Level

Bachelor’s in Business, Communications, Marketing or related field.

Salary/Compensations

$119,000-$170,000

Benefits

Leave programs
Adoption assistance
Student loan repayment programs
Discretionary bonus eligible
Annual discretionary bonus
Eligible to participate in an incentive program

About the Company

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
Due to our mutuality, we operate in the best interests of our policy owners.
To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Click here to learn more about New York Life’s leadership in this space.