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About the Role

We are seeking a Senior Manager, Cost Performance and Supply Chain Optimization to oversee a portfolio of high-impact programs for our Canadian RTE brand (Factor_) aimed at enhancing business performance, leading cost optimization, and transforming operational capabilities. You will serve as the connective tissue between Finance, Operations, Procurement/Sourcing, Supply Planning, and Warehouse teams — owning the end-to-end COGS reporting cycle and leading Supply Chain optimization and continuous improvement projects. You will take ownership of overall portfolio performance and management, including resourcing, planning, reporting, and governance. You will work directly with executive leadership to ensure alignment with organizational priorities in two critical areas, Cost Performance and Supply Chain Optimization initiatives.

Responsibilities

Oversee the entire portfolio of initiatives to improve supply chain performance, ensuring alignment with organizational priorities, and offer hands-on guidance as necessary for the successful end-to-end execution of initiatives
Own the weekly Factor Canada COGS reporting cycle, analyze the weekly performance, lead a weekly COGS Steerco, become the SME on COGS and operational spend, support financial budgeting and be actively involved in the month end close reconciliations between Finance and Operations
Identify cost reduction / cost optimization opportunities, apply root cause analysis frameworks to identify waste drivers, collaborate with cross-functional stakeholders across the business to validate and align on opportunities and design measurable improvement programs
Partner with Tech teams to define data architecture and data flows to build, stabilize, and improve supply chain performance. Being the primary point of contact to drive tech enablement for supply chain performance improvements.
Responsible for strengthening the offshore team (HelloConnect) performance and optimization to support the business requirements, including performance management, tasks and resources allocation to support across the supply chain.
Address complex problems across multiple business areas, utilizing technical problem-solving skills to analyze and present data to senior leadership to inform and guide strategic decision-making. Regularly brief the GM and Director/VP-level leaders; at weekly Steercos and quarterly budget review sessions
Act as the key liaison across Finance, Procurement, Operations, Planning and Warehouse teams to analyze key issues, coordinate investigations, connect the dots to provide well-founded recommendations for informed decision-making.
Establish and maintain robust program governance and systems for the responsible portfolio progress and outcomes.
Coach and educate stakeholders on project management tools and methodology, especially when stakeholders manage their own projects
Other duties as assigned

Requirements

7+ years of consulting, project management, finance, inventory, manufacturing, and/or supply chain operations with a strong understanding of financial reporting and demonstrated capability in handling highly complex programs with significant impact and multiple dependencies
Strong understanding of costs, budgets, P&L and waste
Experience managing direct reports and/or project resources within a team setting and demonstrated ability to influence, communicate, and partner with cross-functional leaders to drive performance without direct line authority
Strong knowledge of supply chain and operations
High proficiency in utilizing structured problem-solving methodologies and technical analysis approaches to investigate and resolve complex issues
Deep knowledge of supply chain dynamics, data frameworks, and process improvement methodologies (e.g., Lean Six Sigma, workflow automation)
Strong analytical and problem-solving skills, with advanced operational modeling capabilities to dig into data and pull out clear, concise narratives for the executive team.
Excellent organizational and time management skills
Ability to thrive in an unstructured, fast-paced, and constantly evolving high-growth environment
Possible exposure to common allergens (e.g., peanuts, tree nuts, milk) in the role.

Skills

Cost Performance
Supply Chain Optimization
COGS Reporting
Financial Budgeting
Month-end Close Reconciliations
Root Cause Analysis
Data Architecture
Performance Management
Problem Solving
Data Analysis
Stakeholder Management
Program Governance
Project Management
Lean Six Sigma
Workflow Automation
Operational Modeling

Location

110 Spadina Ave. Unit 200, Toronto, ON, M5V 2K4, Canada

Work Type

Onsite

Experience Level

Senior Manager
7+ years

Education Level

Bachelor’s Degree in Business, Management, Engineering, Computer Science or related fields

Salary/Compensations

$116,130—$126,130 CAD

Benefits

75% discount on weekly HelloFresh and Chefs Plate meal kits
50% off weekly Factor meal box
Health & Dental benefits from day 1
Health Spending Account
Unlimited access to the Headspace app
25% discount on GoodLife fitness memberships
Competitive RRSP matching program
Generous vacation and PTO
Parental leave top-up program
Development opportunities
L&D fund

About the Company

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

Equal Opportunity

With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.