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About the Role
As a Library Page at The New York Public Library, you will provide exceptional customer service, shelve and arrange library materials, assist patrons with inquiries and technology, and help set up for events. This role offers insight into library systems and is ideal for those who love books and helping people.
Responsibilities
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Current enrollment in a degree program at an accredited school
- Proper employment certificate for minors under 18 as required by NYS law
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Skills
- Troubleshoot basic computer and printer issues
- eReaders and library technologies
- Speak foreign languages
Location
- Stapleton Library
Work Type
- Part Time
Education Level
- Current enrollment in a degree program at an accredited school
Salary/Compensations
- $17.00 / hour
About the Company
- The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive