Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Own a portfolio of Luma's high-value enterprise accounts, responsible for growing platform usage and adoption within organizations. This role combines commercial ownership, product usage analysis, and customer strategy development. As part of Luma's early-stage post-sales organization, you will help shape how account growth is driven across EMEA.

Responsibilities

• Own a portfolio of strategic enterprise accounts, responsible for expansion and long-term growth.
• Find and execute opportunities to grow usage across teams, geographies, and use cases.
• Build multi-threaded relationships across technical, operational, and executive stakeholders.
• Own and interpret usage data, spotting trends, spikes, and drop-offs across accounts.
• Turn usage insight into proactive growth strategies.
• Partner with product and engineering to unlock new use cases and clear adoption blockers.
• Lead account planning, expansion strategy, and commercial conversations, and contribute to renewals.

Requirements

• 5–10+ years in Strategic Account Management, Enterprise Sales, or commercial Customer Success in SaaS, AI, or enterprise tech.
• A track record of driving expansion and growth in large, complex accounts.
• Strong commercial mindset and comfort working with data, dashboards, and usage metrics.
• Ability to navigate and influence stakeholders across large organisations.
• Proactive ownership and comfort in fast-moving, ambiguous environments.
• Native or fluent German required for EMEA German-speaking and Germany roles.

Skills

• Commercial ownership
• Product usage analysis
• Customer strategy
• Usage data interpretation
• Growth strategy development
• Account planning
• Expansion strategy
• Commercial conversations
• Stakeholder management
• Experience with usage-based or API-driven products (Nice to Have)
• Background in AI, data platforms, developer tools, or creative technology (Nice to Have)
• Experience working with technical stakeholders (Nice to Have)
• Experience scaling accounts in high-growth startups (Nice to Have)

Location

• London
• Munich

Work Type

• Full-time

Experience Level

• 5-10+ years

About the Company

• Luma's mission is to build unified general intelligence that can generate, understand, and operate in the physical world.
• We believe multimodality is critical for intelligence — the next step beyond language models comes from vision.

Equal Opportunity

• Luma is an equal opportunity employer.