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About the Role

The Associate Manager of Membership Events leads the planning, coordination, and execution of a robust calendar of membership events for various library societies. This role focuses on event strategy, logistics, and on-site execution while prioritizing member experience and benefit fulfillment.

Responsibilities

• Plan, manage, and execute a calendar of at least 15-20 membership events annually, including coordination of timelines, run of show, staffing, and day-of operations
• Develop and manage event guest lists, invitations, RSVPs, and check-in processes
• Collaborate with Special Events, Public Programs, and Research Libraries to design and deliver meaningful event benefits for Friends of the Library, the Schomburg Society, and FLPA members
• Provide on-site leadership at membership events, including overseeing volunteers and staff
• Coordinate with outside vendors and internal departments to fulfill event-related and non-event membership benefits
• Identify and execute initiatives that increase event attendance, revenue, and member retention
• Work with Development Operations and Online Giving teams on event promotion and inclusion in membership newsletters
• Stay current on event, membership, and stewardship best practices and recommend improvements
• Perform related duties as required

Requirements

• 2-5 years of relevant experience in event planning, membership programs, hospitality, or customer service
• Ability to interact effectively with all levels of staff and the public, and exercise sound judgment

Skills

• Strong event and project management skills; ability to manage multiple events, deadlines, and stakeholders simultaneously
• Excellent written and interpersonal communication skills
• Strong organizational skills and attention to detail, particularly around schedules, guest lists, and logistics
• Proficiency in Google Suite, MS Word, and Excel
• Familiarity with Raiser’s Edge or similar CRM/database systems preferred

Location

• 270 Madison Avenue

Work Type

• Full Time
• Hybrid, 3 days in office/2 days remote

Experience Level

• Associate Manager

Education Level

• Bachelor’s Degree

Salary/Compensations

• $67,000 - $72,000 / year

About the Company

• The New York Public Library