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About the Role

The General Manager is the senior operational and commercial leader responsible for the overall performance, growth, and long-term success of Allstate Sprinkler in the New York City market. This role owns full branch accountability, including safety, customer experience, revenue growth, profitability, field execution, talent development, and operational excellence across inspection, service, repair, and installation services for fire sprinkler, fire alarm, fire extinguisher and related fire and life safety offerings. The General Manager will lead the continued evolution of Allstate Sprinkler as part of the Guardian platform, preserving the company's strong local reputation while implementing scalable operating disciplines, technology enablement, and operational excellence.

Responsibilities

Own annual operating plans, forecasts, budgets, and KPI execution.
Drive organic growth through customer expansion, service penetration, and market development.
Represent Allstate externally and contribute to Guardian strategic initiatives.
Lead all day-to-day branch operations.
Establish operating rhythms, forecasting, KPI reviews, and accountability mechanisms.
Improve deficiency conversion to repair and project opportunities.
Drive scheduling, dispatch, documentation quality, productivity, and backlog execution.
Maintain full P&L ownership.
Drive pricing discipline, margin expansion, and contract profitability.
Improve working capital through billing, collections, WIP, and backlog management.
Ensure compliance with NFPA, OSHA, FDNY, NYC, DOT, and AHJ requirements.
Maintain technician licensing, certifications, and service quality.
Build and retain high-performing teams.
Foster accountability, ownership, collaboration, and safety.
Maintain strategic customer relationships and act as executive escalation point.
Lead thoughtful integration of systems, reporting, and operational standards while preserving customer relationships and local identity.

Requirements

Bachelor's degree or equivalent experience.
10+ years of progressive leadership experience with at least 5 years leading branch, district, or business-unit operations.
Fire protection, mechanical services, construction services, security, or field service experience strongly preferred.
Demonstrated experience managing complex operations and multi-disciplinary teams.
Strong financial acumen including P&L ownership, forecasting, job costing, and KPI management.
Experience leading growth, transformation, integration, or operational scaling initiatives.
Executive presence and ability to influence customers, employees, regulators, and senior leadership.
Familiarity with field service management and CRM platforms preferred.

Location

Bronx, NY
New York metro market

Work Type

Full-time
On-site
Field presence

Experience Level

10+ years of progressive leadership experience
at least 5 years leading branch, district, or business-unit operations

Education Level

Bachelor's degree or equivalent experience

Benefits

Competitive base salary
Annual performance bonus opportunity
Comprehensive benefits
401(k)
Leadership development opportunities
Long-term career growth
Medical, Dental and Vision Insurance
Short Term Disability
Long Term Disability
Life and AD&D insurance
Vacation and Personal time
Paid holidays
Tuition Reimbursement

About the Company

Allstate Sprinkler LLC is a leading provider of fire protection services in the greater New York City market headquartered in the Bronx, NY.
As a member of Guardian Fire Protection Services, one of the fastest-growing fire, life safety, and security platforms in the United States, Allstate combines local market expertise with the resources and scale of a regional leader.
Guardian operates across multiple states with 700+ team members and more than 24 office locations and is committed to delivering exceptional customer experiences, technical excellence, and a culture people are proud to join.

Equal Opportunity

AllState Sprinkler, LLC is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.