About the Role
Field Service Engineer is responsible for providing on-site technical support and maintenance for X-Ray and Medical Imagery equipment. The job involves traveling to client locations to install, troubleshoot, and repair equipment, as well as conducting regular maintenance checks. Field Service Engineers often work closely with other departments, such as sales and product development, to enhance overall customer satisfaction and contribute to the success of the organization.
Responsibilities
- Provide service, installation, maintenance, and troubleshooting on various modalities of medical imaging equipment.
- Complete Preventative Maintenance and Quality Assurance inspections.
- Manage paperwork for internal and external documentation.
- Communicate with and liaise between PMI departments and customers.
- Represent PMI's core values as the backbone of our business.
- Perform other duties as assigned.
Requirements
- 2 years of experience repairing or installing medical imaging equipment.
- Knowledge of imaging equipment and systems.
- Demonstrated technical acumen, business knowledge, and commitment to teamwork.
- Willing to travel and work independently.
Skills
- Technical acumen
- Business knowledge
- Teamwork
- Problem-solving
Location
- Client sites
Work Type
- Field Service
- On-site support
- Travel required
Experience Level
- 2 years of experience
Salary/Compensations
- $85,000 to $95,000
Benefits
- Medical, Dental, Vision Insurance
- Basic Life Insurance, Voluntary Term Life and AD&D
- Short- & Long-Term Disability
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Employee Referral Program
- Employee Assistance Program
- Hearing Discount Program
- Paid Service Training/Development
- Paid Time Off
- 12 Paid Holidays
- 401K Match
