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About the Role

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle sales environment. This role involves responding to leads, answering questions, providing information, and guiding customers from initial contact to an in-store experience, ensuring exceptional customer service.

Responsibilities

Interact with hundreds of customers online, over the phone, and in person.
Guide customers through their vehicle purchase in a no-haggle sales environment.
Respond to leads in a timely fashion.
Answer customer questions and provide information.
Guide customers effectively from phone and internet contact to an in-store experience.
Provide an exceptional customer experience.

Requirements

Proven ability to provide an exceptional customer experience.
Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity.
Over 1 year automotive sales experience.
Proven ability to exceed established automotive sales and customer service goals.
Excellent communication, consultative, interpersonal and organizational skills.
Willingness to follow up with customers.
Valid in-state driver’s license and an acceptable, safe driving record.
High school diploma or equivalent.

Skills

Strong communication and interpersonal skills.
Sales experience.
Customer service experience.
Consultative skills.
Organizational skills.

Location

Nationwide

Work Type

Full-time

Experience Level

Experienced Sales Associate

Education Level

High school diploma or equivalent

Salary/Compensations

$5,500 - $11,000 per month

Benefits

Competitive benefits.
Career paths into finance, management, and beyond.
Competitive compensation and 401k matching.
Insurance plans (health, dental, vision).
Maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
Access to deals and discounts through YouDecide.
Participation in DRVPNK mission to raise and donate millions of dollars to cancer research and treatment.

About the Company

AutoNation is redefining the car-buying experience.
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions.
With a network of dealerships nationwide strengthened by a recognized brand, AutoNation offers a wide variety of new and used vehicles, customer financing, parts, and provides expert maintenance and repair services.
Through DRV PNK, AutoNation has raised over $40 million for cancer-related causes, demonstrating a commitment to making a positive difference in the lives of its Associates, Customers, and the communities it serves.
Represents 36 brands in 16 states.

Equal Opportunity

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.
We welcome candidates from all backgrounds who are passionate about making a positive impact.
Even if you do not meet every requirement, we encourage you to apply.
Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
We value innovation, teamwork, and a commitment to making a positive impact in the world.