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About the Role

As a Communications Center Radio Operator, you will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. You will provide outstanding customer service while receiving, copying and delivering Air Traffic Control clearances, advisories and information requests. This role offers a rewarding and challenging opportunity to make a difference as an aviation communication professional.

Responsibilities

Operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time.
Accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations.
Assist with communications between aircraft and various ground support stations.
Keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.
Register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit.
Support a 24/7 operation with mandatory shift work, including holidays.
Maintain a typing speed of 40 words per minute on an electronic keyboard.
See and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day.
Hear independently in each ear and distinguish information through headphones for eight or more hours a day.

Requirements

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
The company will not offer immigration sponsorship for this position.
The company will not seek an export authorization for this role.
Typically requires HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline.
Prior experience in customer service.
Must pass a vision assessment.
Must pass a hearing assessment.

Skills

HF/VHF radio operation
Computer operation
Telephone communication equipment operation
Transcription
Customer service
Radio communications
Call center customer service
Help desk
Radio dispatching
Airline transportation services
Public agency dispatching
Aeronautical communication terminology

Location

US-NY-BOHEMIA-937 ~ 613 Johnson Ave ~ JOHNSON

Work Type

Onsite
Full-time

Experience Level

Not specified

Education Level

High School Diploma or equivalent
Vocational/technical education in related discipline

Salary/Compensations

$25 per hour

Benefits

Annual increases each year per the Union Contract with the International Brotherhood of Teamsters.
Medical coverage for you and your family begins the day you're hired - there's no waiting period.
Retirement Savings Plan (401K)
Life and Accident Insurance
Short and Long Term Disability
Sick Leave, Personal Days, Holidays, Vacation Time Off
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays

About the Company

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can.
Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry.
With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market.
Join us and help shape the future of aerospace and defense.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers.
We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management.
Join us in creating solutions that connect the world, one flight at a time.
At Collins, the paths we pave together lead to limitless possibility.
And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.

Equal Opportunity

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.
RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.