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About the Role
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. You will play a key role in making every customer interaction positive and memorable, from assisting in the fitting room to processing transactions at the cash desk.
Responsibilities
- Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
- Process transactions efficiently and accurately to ensure customers feel valued at checkout.
- Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
- Use product knowledge and current promotions to drive add-on sales and support store performance.
- Maintain a clean, organized, and visually appealing sales floor.
- Support daily store operations to ensure smooth and consistent execution.
Requirements
- Experience in retail, sales, or customer service is preferred.
- Ability to multitask and stay organized in a fast-paced, dynamic environment.
- Customer-focused mindset with the ability to create a welcoming and engaging experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Team player with a positive attitude and attention to detail.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
Skills
- Customer service
- Sales
- Communication
- Interpersonal skills
- Fashion knowledge
- POS systems
- ERP systems
- ATS systems
- Microsoft Office Suite
Location
- Sherway Gardens
Work Type
- Permanent
- Full-time
Salary/Compensations
- Hiring rate at $0.40 above minimum wage
Benefits
- Paid Time Off (Flexible days and vacation time)
- Flexible Hours
- Career Advancement opportunities
- Up to 70% off on personal purchases in store
- 50% off all RCL brands
- Generous Referral Policy
About the Company
- RW&CO is a work-from-anywhere fashion brand for style-savvy men and women, prioritizing fit, fabric quality and versatility.
- RCL - Reitmans Canada Limited has been a proudly Canadian company since its founding in Montréal, Quebec in 1926.
- RCL operates over 400 stores across the country with three fashion brands: Reitmans, RW&CO, and PENN. Penningtons.
Equal Opportunity
- Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
- Accommodation is available for candidates during the recruitment process.
- All information provided will be kept confidential and used solely to support an accessible candidate's experience.