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About the Role
As an Account Executive, SMB – Marketing Cloud, you'll help small and medium-sized businesses unlock personalised customer engagement by bringing together marketing, data and AI on the world's leading CRM platform. This is an exciting opportunity to join a high-performing team focused on acquiring new customers and expanding existing relationships across the SMB market. You'll own the full sales cycle, collaborate with cross-functional teams, and help organisations transform how they engage with their customers using Marketing Cloud and the broader Salesforce Customer 360 platform.
Responsibilities
- Own the full sales cycle, from prospecting and pipeline generation through to negotiation and close.
- Develop and execute a territory plan to drive new logo acquisition and account growth across the SMB segment.
- Build trusted relationships with business and marketing leaders to understand their priorities and position Salesforce Marketing Cloud solutions.
- Identify opportunities to cross-sell and expand into the wider Salesforce ecosystem, partnering closely with Account Executives across Sales Cloud, Service Cloud and Agentforce.
- Leverage AI-powered sales tools, including Agentforce, to improve prospecting, pipeline management and customer engagement.
- Collaborate with Solution Engineers, Business Development Representatives, Customer Success, Marketing and Partners to deliver exceptional customer outcomes.
- Maintain accurate forecasting, pipeline hygiene and opportunity management within Salesforce.
- Stay informed on industry trends, digital marketing innovation and the competitive landscape.
Requirements
- Proven success in B2B SaaS sales, ideally managing the full sales cycle.
- Demonstrated ability to consistently achieve or exceed sales targets.
- Strong prospecting and new business development skills.
- Ability to engage multiple stakeholders, including Marketing, Digital, Customer Experience and Commercial leaders.
- Excellent consultative selling, discovery and value-based selling skills.
- Strong commercial acumen and negotiation capability.
- Highly organised with strong pipeline management and forecasting discipline.
- A collaborative mindset with a passion for learning and continuous improvement.
Skills
- Marketing technology
- CRM
- Digital solutions
- Cloud software
- MEDDICC
- Challenger
- Command of the Message
- Digital marketing
- Customer engagement
- Email marketing
- Personalisation
- Customer journeys
Location
- Remote
Work Type
- Full-time
Experience Level
- Sales
- B2B SaaS sales
- Full sales cycle management
- Marketing Automation
- Customer Data Platforms (CDP)
- Digital Marketing
- CRM solutions
Benefits
- World-class learning
- Career development
- Wellbeing programmes
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- At Salesforce, we're redefining how businesses connect with their customers through the power of AI, data and CRM.
- At Salesforce, we believe business is the greatest platform for change.
- You'll join a values-led company built on Trust, Customer Success, Innovation, Equality and Sustainability.
Equal Opportunity
- Salesforce encourages applications from Aboriginal and Torres Strait Islander peoples.
- Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.