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About the Role

CASES is seeking a Clinical Case Coordinator to join the Pretrial Services Case Management Team. This role involves conducting Supervision Introduction/Orientation meetings, assisting participants with compliance to supervision and court appearances, and developing collaborative service plans. The goal is to increase engagement in community treatment services and support participants in achieving their goals for treatment, recovery, rehabilitation, and crime-free community integration.

Responsibilities

Provide supervision and community-based services to a caseload of pretrial participants.
Conduct Supervision Introduction/Orientation meetings with new participants within 24-48 hours of release to review supervision conditions, reporting schedule, and communication methods.
Collaborate with the court and pretrial staff to ensure participants complete mandated supervision appointments and court appearances.
Review legal and court screening documentation to analyze offending behavior patterns and identify changes needed to reduce pretrial arrests.
Conduct ongoing service need assessments to examine psychosocial needs, including mental and substance use disorders, and participant motivation for treatment.
Link participants to treatment based on eligibility, preferences, and needs, and provide escort to community services.
Ensure timely flow of community outreach and case management activities to meet program goals.
Utilize problem-solving techniques and motivational interviewing to engage individuals in processes of change.
Provide services in a gender-responsive, trauma-informed manner adhering to risk-need-responsivity principles.
Maintain collaborative relationships with community providers (e.g., housing, health homes, care management, addiction/mental health, peer-run, education, vocational, legal, medical, family).
Follow program community-based monitoring protocols for high-risk and high-need participants and participate in case reviews.
Enter assessment, supervision reporting, and progress notes into the program database, adhering to confidentiality regulations.
Meet monthly case management contact and outreach goals.
Provide culturally competent services in accordance with CASES policies.
Perform other duties as required by supervisory staff.
Demonstrate flexibility with schedule based on departmental needs.

Requirements

Master’s degree in Social Work, Mental Health Counseling or comparable professional degree.
Licensure preferred.
Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders, and involvement in the criminal justice system.
Extensive knowledge of community treatment, support services, and resources.
Knowledge of the criminal justice system, court processes, and alternative to detention/incarceration services.
Experience using databases such as Salesforce.

Skills

Organizational skills
Communication abilities
Task prioritization
Problem solving techniques
Motivational interviewing
Gender-responsive service delivery
Trauma-informed care
Culturally competent service delivery

Location

4 West 125th Street, New York, NY 10027
Fieldwork in the larger NYC community as needed

Work Type

Hybrid
Full-time

Experience Level

Minimum of three years’ experience

Education Level

Master's degree

Salary/Compensations

$71,080 per year

Benefits

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days
12 Paid Holidays per year
Retirement 403(b) Competitive matching up to 6%
Employee Referral Program

About the Company

CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services.
Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless.
SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services.
CASES values: PURPOSE (PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY).

Equal Opportunity

CASES is proud to be an Equal Opportunity Employer.
Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.
We also actively recruit individuals with prior involvement in the criminal legal system.