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About the Role

We are hiring Mid-Market Account Executives to win and grow customers across the mid-market. This is a hands-on, full-cycle sales role where you will own everything from first outreach through close, selling our AI-native service management platform to IT and service leaders at mid-sized organizations. As an early go-to-market hire, you will help define what mid-market selling looks like here from day one.

Responsibilities

Own the full new-business sales cycle: prospecting, discovery, evaluation, negotiation, and close.
Generate pipeline through proactive outbound efforts.
Run full-cycle deals across IT and service stakeholders, maintaining momentum through evaluation and close.
Sell the AI-native difference credibly, helping buyers understand how STLabs transforms their service operations.
Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine positioning.
Forecast accurately and maintain CRM data.

Requirements

4–7 years in sales, including 2+ years of full-cycle closing in B2B SaaS, with a consistent track record of closing new logos.
Comfortable generating pipeline and closing net-new business.
Experience selling into IT or service management buyers (or adjacent operational software) is a plus.
Strong discovery and deal-management instincts to keep multi-stakeholder deals moving.
Comfort working in a fast-paced startup environment with end-to-end ownership.

Location

New York, NY (Flatiron District)

Work Type

Full-time
On-site
Travel required

Experience Level

Mid-Market

Salary/Compensations

$100,000 base / $200,000 OTE (inclusive of commission) USD

Benefits

Competitive compensation, equity, and benefits package.
Aggressive accelerators for overachievement.

About the Company

Standard Template Labs is an early-stage, AI-native startup rebuilding Service and Configuration Management.
Enterprises have historically used service management platforms that are slow to implement, complex, and treat AI as an afterthought.
We have built an AI-native system with a graph-based architecture and a user-friendly design.
We have raised $49M from top-tier venture funds and angel investors.
Our mission is to replace the tools enterprises tolerate with ones they will choose.

Equal Opportunity

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.