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About the Role

DSV Air & Sea is seeking dynamic and personable multi-taskers for a Freight Forwarder position. This role is crucial to our business, requiring close collaboration with clients and internal team members to ensure high-quality customer service and teamwork in a fast-paced environment.

Responsibilities

• Schedule ocean and/or air bookings for hazardous and non-hazardous materials, and simple to complex cargo shipments.
• Ensure complete and timely delivery of freight by understanding client needs and completing required paperwork.
• Process data through the company system and obtain necessary government agency releases.
• Identify transactions requiring special handling, recommend process improvements, and implement resolutions.
• Request and negotiate freight quotations, including details like container capacities, packing dimensions, weights, and coding.
• Analyze numerical data, understand components and relationships, find patterns, and draw conclusions.
• Compose complex letters regarding issues and resolutions, edit and proof business correspondence and reports, and assemble documents.
• Comprehend the full range of freight forwarding services, including order management, movement scheduling, customs brokerage, monitoring, control, and cost optimization.

Requirements

• Freight Forwarding experience preferred.
• Prior use of CargoWise One is a plus.
• Three years of experience in a role involving extensive client contact.
• Computer skills, including frequent prior use of MS Outlook, Excel, and Word.
• Excellent math skills, including the ability to calculate freight measurements, weight, and convert to international units.
• Familiarity with domestic and international geography, including countries and major cities.
• Extreme attention to detail, with the ability to predict and circumvent issues and take corrective action.
• Ability to be highly productive while remaining calm under pressure.
• Excellent communication skills, both written and verbal.

Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred
• Knowledge of freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English
• Knowledge of additional languages is a plus

Location

• USA - Buffalo, 237 Main St

Work Type

• Full Time

Experience Level

• Three years of experience in a role involving extensive client contact

Salary/Compensations

• $20-$27 per hour

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the Company

• DSV is a global leader in transport and logistics with a purpose to keep customers’ supply chains flowing and enable their business through reliable and efficient services.
• The company has a vision to create long-term, sustainable growth and value for customers, employees, shareholders, and society.
• DSV employs close to 150,000 people in over 90 countries.
• Sustainable business practices are a central element of DSV's overall business strategy.
• Working at DSV means playing in a different league, with an extraordinary journey of growth.
• DSV aims to shape the future of logistics through innovation and digitalization.
• The company fosters a dynamic environment built on collaboration, accountability, and action, valuing inclusivity, diverse cultures, and respect for individuals.

Equal Opportunity

• DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
• If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
• If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if selected for further consideration.
• DSV reserves the right to defer or close a vacancy at any time.