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About the Role

The Manager of Consumer Analytics will collaborate with business leaders to deliver actionable, data-driven insights and drive customer engagement. This individual contributor role involves analyzing customer behavior and campaign performance across multiple channels using transactional, behavioral, clickstream, and demographic data.

Responsibilities

• Lead the development of recurring reports, business reviews, and ad hoc analyses to drive actionable insights, improve CRM strategies, and enhance campaign performance for customer retention and acquisition.
• Translate complex analyses into clear, actionable visualizations and executive-level presentations.
• Build and maintain dashboards and syndicated reports to evaluate consumer metrics and campaign KPIs.
• Provide clear insights and recommendations to business leaders, forecasting campaign results and suggesting course corrections.
• Design and implement testing methodologies and analytic approaches to optimize targeting tactics and leverage predictive models.
• Partner with internal and external stakeholders to meet business objectives, providing regular reporting and deep-dive analysis.
• Manage multiple projects simultaneously, ensuring timely and high-quality deliverables.
• Standardize analytic processes for efficiency and consistency.

Requirements

• BS/BA in economics, statistics, mathematics, or another quantitative field.
• 4+ years of experience in applied analytics, consulting, or similar decision science roles.
• Intermediate to advanced proficiency in SQL, BigQuery, or similar querying languages.
• Strong experience working with relational databases and handling large datasets.
• Proficiency in Microsoft Excel and PowerPoint for data analysis and presentation.
• Strong communicator with excellent written, verbal, and presentation skills.
• Strong critical thinking, problem-solving skills, and attention to detail.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Detail-oriented with strong time management skills.
• A collaborative and flexible approach with a positive attitude towards teamwork and adaptability.

Skills

• SQL
• BigQuery
• Python
• Microsoft Excel
• Microsoft PowerPoint
• Data Visualization
• Storytelling
• KPI Tracking
• Performance Evaluation
• Strategic Recommendations
• Data-Driven Testing
• Predictive Models
• Cross-Functional Collaboration
• Project Management
• Process Management

Location

• NY 5th

Work Type

• Full-Time

Experience Level

• 4+ years of experience

Education Level

• BS/BA in economics, statistics, mathematics, or another quantitative field

Salary/Compensations

• 107,824.80 - 157,073.60

Benefits

• Competitive bonus and/or commission plan
• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts

About the Company

• Global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.
• Offers industry stakeholders in over 150 countries access to a global platform of high-quality vision care products.
• Owns iconic brands such as Ray-Ban, Oakley, Persol, and Oliver Peoples.
• Operates high-quality vision care networks and shopping experiences like Sunglass Hut, LensCrafters, and Target Optical.
• Has a portfolio of more than 150 renowned brands spanning various categories.
• Shared Services Team supports and enables other parts of the EssilorLuxottica collective.
• Comprises a global community of over 200,000 dedicated employees.

Equal Opportunity

• EssilorLuxottica complies with all applicable laws related to the application and hiring process.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
• Native Americans in the US receive preference in accordance with Tribal Law.