Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

National General is seeking an Inside Property Adjuster to join our Claims team. This role is responsible for investigating and managing complex homeowner claims from initial inspection through resolution, evaluating coverage, assessing damages, and preparing detailed estimates to support fair and accurate claim outcomes. You will work directly with customers, contractors, and internal partners to ensure timely resolution while maintaining compliance with regulatory and company guidelines. This role is utilized as a peer mentor and may assign direction to more junior employees.

Responsibilities

Investigating and confirming the facts of loss for the most complex Homeowner's Claims.
Determining coverage, damages and otherwise adjusting and negotiating claims within limit of authority.
Creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition.
Investigating and managing complex homeowner claims from initial inspection through resolution.
Evaluating coverage, assess damages, and prepare detailed estimates to support fair and accurate claim outcomes.
Working directly with customers, contractors, and internal partners to ensure timely resolution while maintaining compliance with regulatory and company guidelines.
Exhibiting mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities.
Building mastered relationships with both internal and external customers.
Interpreting regulatory compliance and fair claims practices.
Negotiating settlements, making settlement payments and documenting all activities in the most complex of files.
Applying mastered content in interpretations of all policy types written by the company and assisting leadership in formal and ad hoc training.
Recommending process improvements.

Requirements

Prior experience handling residential homeowner claims is highly preferred.
Proficiency in Xactimate and XactAnalysis is highly preferred.
Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
You must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

Claims Management System
Claims Negotiations
Claims Review
Homeowners Claims
Property Claims
Property Claims Management
Property Damage
Property Damage Claims
Property Insurance
Property Insurance Claims
Property Repairs
Xact
Xactimate
Xactimate (Estimating Software)
Xactimate Estimating

Location

Remote

Work Type

Fully remote
Full-time

Experience Level

Inside Adjuster Cons I
Inside Adjuster Cons II
Inside Adjuster Sr Cons I

Salary/Compensations

Inside Adjuster Cons I: $53,500 - $77,800
Inside Adjuster Cons II: $56,000 - $82,500
Inside Adjuster Sr Cons I: $65,650 - $104,100

Benefits

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement to help offset internet costs.

About the Company

National General is a part of The Allstate Corporation, which means we have the innovative drive that keeps us a step ahead of our customers’ evolving needs.
We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
We are a specialty personal lines insurance holding company.
Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Equal Opportunity

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.