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About the Role

The Facilities Management Coordinator will play a significant part in ensuring that Aspen Dental continues to provide access to care in facilities that demonstrate best-in-class safety, cleanliness, and functionality.

Responsibilities

• Manage the day-to-day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team-oriented atmosphere from our main office.
• Troubleshoot equipment over the phone with office staff and deliver specific instructions.
• Manage vendor relationships to ensure required actions are completed.
• Manage expectations and performance within service level parameters, verifying completion of work and services.
• Effectively communicate with internal customers and contract vendors.
• Perform data analysis and storage of work order history and budget tracking using online programming.
• Identify, recruit, and onboard subcontractors.
• Manage shipping and tracking for the Facilities Department.
• Manage billing for Facilities tickets, including contacting vendors for information and coordinating with ADMI billing for correct GL and location codes.
• Manage small projects from start to finish and provide detailed guidance to field technicians.
• Be available Monday - Friday, 8:00 AM - 5:00 PM.
• Participate in an on-call rotation for emergency calls after hours with overtime pay.

Requirements

• Exceptional customer service skills.
• Ability to act with a 'sense of urgency'.
• Skill and experience in both verbal and written communications.
• Prior exposure to multi-unit facilities management concepts and best practices is helpful.
• Ability to demonstrate successful completion of multiple tasks concurrently.
• Experience and ability to negotiate with vendors.
• Analytical and critical thinking skills.
• Ability to be a 'real-time' problem solver.
• Occasional travel may be involved.
• Flexible schedule required.

Skills

• Facilities Management
• Vendor Management
• Communication
• Data Analysis
• Budget Tracking
• Project Management
• Problem Solving
• Negotiation

Location

• Chicago
• Syracuse
• Remote

Work Type

• Full-time
• On-call rotation

Experience Level

• Mid-level

Education Level

• Higher education preferred
• Willingness to develop new skills

Salary/Compensations

• $24 - $25 per hour

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match

About the Company

• The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S.
• TAG has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health.
• TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet.
• Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.