About the Role
As a Project Manager, you will be an integral part of the CEC team, helping customers run their organizations better through technology solutions. You will lead projects to ensure optimal performance and efficiencies while overseeing the completion of company and team goals. Every day is different, challenging, and rewarding.
Responsibilities
- Ensures customer is contacted within 48 hours of project award.
- Reviews overall project objectives and timelines with customer and establishes ongoing communication strategy.
- Ensures all required project information has been provided to Operations from Sales and Engineering.
- Assigns project related tasks within ConnectWise in relation to project timelines.
- Reviews all information with key personnel to address questions and unknowns.
- Evaluates potential problems, impact, and solutions. Coordinates resources, site access, PPE requirements and equipment.
- Creates a project plan with specific milestones to be able to achieve overall project budgets and timelines.
- Assists in the creation of Gantt charts, Risk Register, Site Safety Plans as required.
- Adjusts as necessary the project plan and communicates any changes for the duration of the project life cycle to all stakeholders.
- Reviews system functionality, schedule, and plan with customer.
- Oversees site walk-throughs to verify locations and identify safety hazards.
- Leads project Kick-Off meeting and communicates the project plan and reviews all project milestones.
- Performs consistent site evaluations, safety inspections and CEC quality assurances to ensure project plan compliance.
- Mentors and corrects discrepancies, when possible, reports reoccurrences when necessary.
- Communicates changes in the SOW and seeks Change Order possibilities.
- Adapts project plan as needed.
- Ensures project punch list and system testing is completed, coordinates customer training, and schedules documentation completion.
- Assists CEC Sales/Engineering in pre-sales functions by sharing and/or compiling specific customer knowledge and design.
- Assists with the onsite training and mentoring of less experienced team members.
- Works alongside the project team to ensure safety and quality objectives are met by adhering to industry codes, standards, and best practices.
- Performs customer walk-throughs.
- Submits documentation, obtains customer sign off and verifies completion for project fulfillment on all assigned projects.
- Provides input on project management processes, procedures, tools, and best practice improvement.
- Gives recommendations to Sales and Engineering on improvement areas and project successes.
- Responsible to support Service ticket completion as assigned and provides voluntary support to CEC's 24/7 On Call rotation.
- Leads project team while they are working on assigned projects.
Requirements
- 5+ years of technology experience within CEC or similar company.
- 3+ years of leadership experience within CEC or similar company.
- 2 safety related certifications.
- 1 Industry certification (i.e. NICET, Bicsi, CTS, etc.).
- Industry certifications and trainings can/will be obtained during the first year of employment to meet the minimum qualifications when applicable.
- Strong interpersonal skills, ability to communicate at all levels of the organization and with staff at remote locations as well as customers.
- Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.
- Must be able to effectively handle stressful situations and manage multiple tasks simultaneously.
- High level of integrity and dependability with a strong sense of urgency and results-orientation.
- General knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
- PC proficiency is essential (Windows environment) and strong working knowledge of Excel is preferred.
- Problem solving, creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
- The employee is required to be able to climb ladders up to 12 feet high or be in a lift to extended heights.
- The duties of this job require the employee to effectively speak and understand English language communications.
- The employee is required to stand, walk, climb, sit and use hands and fingers.
- Lifting of objects is required, up to 50lbs.
- Reaching, grasping and carrying activities are also required.
- Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
- Occasional outside activities are subject to seasonal temperature fluctuations.
- All requirements may be modified to reasonably accommodate individuals with disabilities.
Skills
- Project Management
- Communication
- Organization
- Conflict Resolution
- Problem-Solving
- Decision Making
- Stress Management
- Time Management
- Integrity
- Dependability
- Urgency
- Results-Orientation
- Audio Systems Knowledge
- Video Systems Knowledge
- Security Systems Knowledge
- Fire Alarm Systems Knowledge
- Wireless Systems Knowledge
- Data Networks Knowledge
- PC Proficiency
- Microsoft Excel Proficiency
Experience Level
- 5+ years of technology experience
- 3+ years of leadership experience
Benefits
- Lucrative bonus program tied to continuous learning and training.
- Competitive compensation
- Health benefits
- Paid time off
About the Company
- Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer.
- We are committed to achieving and maintaining a diverse workforce.
Equal Opportunity
- Qualified females, minorities, veterans, and disabled individuals are encouraged to apply.
