About the Role
We are seeking a sales-driven Future Student Advisor to join our Student Recruitment team. This is a high-volume, phone-based, consultative sales role where you will guide prospective students from enquiry through to enrolment, managing a large pipeline and converting suitable prospects.
Responsibilities
- Manage the end-to-end student journey from enquiry to enrolment
- Convert warm leads using a consultative, outcomes-focused sales approach
- Conduct high-volume phone, SMS, and email engagement daily
- Assess applicant eligibility against published entry criteria
- Progress qualified applicants through to enrolment and commencement
- Maintain accurate, compliant records in Salesforce CRM
- Participate in Open Days, campus tours, and information sessions
- Collaborate with admissions, onboarding, and support teams to remove blockers
Requirements
- Proven ability to follow structured processes and work within defined guidelines
- Confident, professional phone presence with strong listening and rapport-building skills
- Self-driven and accountable, with the ability to work effectively with minimal supervision
- Clear and confident verbal communication skills, particularly in a phone-based environment
- Experience using CRM systems such as Salesforce
- Comfortable working across CRM platforms and standard business systems, including Word and Excel
- A valid Working with Children Check, as applicable to your state or territory
Skills
- Sales
- Consultative Sales
- Phone communication
- CRM systems
- Salesforce
- Microsoft Word
- Microsoft Excel
- Rapport building
- Objection handling
Location
- Surry Hills, Sydney
- Brisbane
- Melbourne
Work Type
- Hybrid
- Full-time
- Permanent
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Up to $75K base + super
- Uncapped commission structure with realistic OTE of $105,000
- Top performers earning upwards of $160,000
Benefits
- Hybrid work model (3 days on campus, 2 days from home)
- Uncapped commission structure
- Hot leads provided daily with no cold calling
- Comprehensive training and onboarding
- Clear processes, CRM support, and defined KPIs
- High-growth organisation with genuine internal progression
About the Company
- Torrens University Australia is a Certified B Corporation, committed to using business as a force for good and increasing access to higher education.
- We foster a culture that celebrates community, collaboration, and innovation, where employees are trusted to manage their work and take ownership of their results.
- We are a purpose-driven organisation operating in a commercially focused environment, offering a solution-based sales role where success is measured by outcomes.
Equal Opportunity
- We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
- We provide accessibility support during the recruitment process and have a Reasonable Adjustment Procedure in place.
