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About the Role

Manage and grow national key accounts by maintaining strong knowledge of market offerings, pricing structures, and competitive positioning to drive retention and expansion. The ideal candidate demonstrates a strong entrepreneurial mindset, bringing a proactive, opportunity driven approach to managing and growing the market.

Responsibilities

• Manage and grow national key accounts
• Maintain strong knowledge of market offerings, pricing structures, and competitive positioning
• Drive retention and expansion
• Maintain an updated sales funnel
• Support regular sales reviews
• Track and analyze key account data
• Achieve sales targets and strategic objectives for assigned accounts
• Assess customer needs
• Ensure high customer satisfaction and alignment with business standards
• Follow up regularly on orders, collections, and customer feedback
• Identify improvement areas
• Lead solution development in collaboration with internal teams
• Identify and capitalize on growth opportunities across diverse retail environments
• Anticipate market shifts and act quickly to secure competitive advantage
• Operate with ownership and accountability
• Drive initiatives that elevate brand presence, sales performance, and customer engagement

Requirements

• 3–5 years of experience in wholesale
• Exposure to U.S. and Canadian markets
• Experience in beauty, liquor, or luxury industries (preferred)
• Knowledge of and contacts within North America (a plus)
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Strong analytical capabilities
• Fluency in English and Spanish
• Strong understanding of sales and marketing strategies, preferably in luxury products
• Excellent communication and presentation skills
• Analytical, agile, and results-driven mindset
• High energy, positive attitude, and strong work ethic
• Ability to multitask and manage multiple high-priority projects
• Adaptability in fast-paced, multicultural environments
• Retail and sell-out focused with an entrepreneurial, team-oriented approach
• Willingness to travel up to 50%
• Willingness to work extended hours

Skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Analytical skills
• Sales strategies
• Marketing strategies
• Communication skills
• Presentation skills
• Multitasking
• Project management
• Adaptability
• Teamwork

Location

• New York City

Work Type

• Full-time

Experience Level

• 3-5 years

Salary/Compensations

• $143,000-$158,000

Benefits

• Medical Insurance Coverage
• Swarovski Employee Retirement Savings Plan
• Swarovski Employee Discounts
• Employee Assistance Program (EAP)
• Summer Flex Time
• Service Award Program
• Tuition Reimbursement Program
• Employee Referral Program
• Fitness Reimbursement Program
• Discounted Group Auto/Homeowners Insurance

About the Company

• Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
• Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.
• Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.
• Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
• A responsible relationship with people and the planet is part of Swarovski’s heritage.
• Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Equal Opportunity

• Swarovski is an equal opportunity employer.
• We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.
• A place where anyone/everyone belongs.
• All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
• We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
• Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations.
• All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.