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About the Role
As a Team Leader - Keyholder, you will support store leadership in achieving sales goals by working alongside store associates, providing daily direction, communication, and training. You will motivate the team to deliver an exceptional shopping experience and build brand loyalty through every customer interaction, acting as a brand ambassador who upholds Vera Bradley's core values.
Responsibilities
- Drive sales by working with the team to exceed sales goals, increase store traffic, convert customers, execute community and customer outreach, and promote campaigns to build brand awareness and customer relationships.
- Motivate and inspire the team by embodying Vera Bradley's core values.
- Suggest products tailored to individual customer needs and drive store results through add-on selling and customer outreach.
- Execute and innovate daily operational procedures, support visual merchandising standards, and maintain an organized and inviting store environment.
- Demonstrate integrity by being reliable and adhering to company policies and procedures.
Requirements
- Must be at least 18 years of age.
- Requires retail experience and/or prior management experience.
- Must be available to work evenings, weekends, and holidays to support store operations during peak business needs.
- Constant walking and standing; frequent bending, stooping and reaching.
- Requires strong sensory skills including good eyesight, good hearing, and dexterity.
- Ability to consistently lift 10-35 lbs.; occasionally lift up to 55 lbs. with the ability to push or pull more than 55 lbs.
Skills
- People leadership
- Product knowledge
- Merchandising
- Operations management
- Customer service
- Sales
Location
- Store
Work Type
- Full-time
- Onsite
Experience Level
- Retail experience
- Management experience
Salary/Compensations
- $15.81 - $23.68
- Starting Pay: $19.00 USD
Benefits
- Incentive eligible position, based on achievement of company and store metrics
- Generous product discount
- Volunteer paid time off
- Pet insurance
- Holistic wellness program providing no cost access to a variety of financial, physical and mental wellness experts
- Professional development assistance and resources
- Employee Referral Program
- DailyPay option for wage payment
- 401k with generous company match, immediate vesting (service and age requirement)
About the Company
- Vera Bradley is a brand that aims to make the world a brighter place through every touchpoint.
Equal Opportunity
- Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer.
- Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.