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About the Role

Mitchell Stores is a high-end luxury brand retail store seeking an experienced Customer Service Associate to join our Huntington, NY Team. Our associates deliver first-class service, creating a luxury experience for clients.

Responsibilities

• Engage with clients/customers to provide them with the best possible luxury shopping experience
• Ring customer/client sales
• Accurately process all transactions in AS400, MPIX and FARFETCH
• Support Sales Associates
• Assist with pulling internet orders and transfers
• Answer phones and direct calls to appropriate associates
• Gift wrapping
• Opening/Closing Front desk

Requirements

• Ability to stand for extended periods of time
• Ability to lift/move up to 20 pounds
• Ability to climb ladders
• Must be willing to work every Saturday/Sunday
• Must be reliable, punctual, responsible, detail oriented
• Ability to juggle multiple priorities
• Possess excellent verbal and written communication skills
• Customer Service experience a plus

Location

• Huntington, NY

Work Type

• Full-time

Experience Level

• Experienced

Education Level

• High School Diploma or equivalent required

Salary/Compensations

• Competitive salary

Benefits

• Generous benefits package

About the Company

• Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US.
• We are known for providing impeccable customer service.
• We value people who are energetic, confident, and optimistic and who are always willing to help and engage with the customer.
• We are looking for individuals that live Our Values of making people feel great, thinking customers first, acting with integrity, mutual respect and trust, treating everyone like family and working as a team.
• As a company, we are always striving to do better.
• We are a data driven organization that champions teamwork.
• There is a focus on culture in our company to make sure everyone is heard, empowered and can reach their full potential.

Equal Opportunity

• Mitchell stores is an Equal Opportunity Employer (EOE)