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About the Role

The Sales Associate will deliver an exceptional, personalized shopping experience to clients, driving sales of high-end designer apparel and accessories. A passion for fashion, impeccable styling ability, and a deep understanding of luxury clientele are essential, alongside a commitment to outstanding customer service and building lasting client relationships.

Responsibilities

• Provide outstanding personalized service through one-on-one consultations, styling advice, and wardrobe curation.
• Achieve and exceed individual sales goals and contribute to overall store performance.
• Build lasting client relationships by maintaining detailed client records and conducting regular outreach and follow-ups.
• Demonstrate in-depth knowledge of current fashion trends, designers, and brand awareness across men's and women's luxury collections.
• Maintain store visual standards, ensuring merchandise is beautifully presented.
• Handle transactions with accuracy and professionalism, ensuring client confidentiality and security.
• Assist in inventory management, stock replenishment, and receiving of new collections.
• Support team members in daily operations and maintain a positive, collaborative environment.
• Uphold the highest standards of client confidentiality, discretion, and service.

Requirements

• 2+ years of experience in luxury retail, preferably in both men's and women's fashion.
• Proven track record of meeting or exceeding sales targets.
• Strong styling skills and deep understanding of luxury fashion and customer expectations.
• Excellent communication and interpersonal skills with a high level of emotional intelligence.
• Ability to work weekends and some holidays.
• Proficiency with POS systems and clientelling tools (e.g., CRM software).
• Ability to stand for long periods of time.
• Ability to carry up to 10 lbs.

Skills

• Fashion styling
• Clienteling
• Sales
• Customer service
• Communication
• Interpersonal skills
• POS systems
• CRM software

Experience Level

• 2+ years