Key Holder (Part-Time) @ Hilton New York at Event Network | NY, US | Rezi

Key Holder (Part-Time) @ Hilton New York at Event Network

Key Holder (Part-Time) @ Hilton New York

Event Network · NY, US

1 months ago

Key Holder (Part-Time) @ Hilton New York

Event Network · NY, US

2 months ago
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About the Role

As a Key Holder, you will be an integral part of the store's day-to-day operations, working alongside the management team to create memorable moments for guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment.

Responsibilities

  • Promptly greet store guests and offer assistance to provide quality guest service.
  • Consistently practice suggestive selling to increase sales by engaging guests, suggesting promotional items, and attempting add-on sales.
  • Maintain knowledge of store products, current sales, promotions, sales targets, KPIs, and new products.
  • Meet company presentation standards by following guidelines for merchandise display, store cleanliness, receiving shipments, replenishing stock, and rotating products.
  • Adhere to Event Network and hotel appearance and dress standards.
  • Process all transactions accurately and efficiently using the cash register system, including cash, credit card payments, employee discounts, and guest room/hotel property charges.
  • Complete store paperwork and procedures, including printing register reports, performing cycle counts, and executing opening and closing procedures.
  • Recognize security risks and protect company and store assets by knowing how to prevent and handle situations that could result in loss.
  • Follow all applicable state and federal laws, and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
  • Collaborate with all staff to achieve store goals and contribute to a positive work environment.

Requirements

  • Experience as a keyholder or supervisor in a retail environment.
  • Merchandising experience organizing and presenting products that are visually appealing.
  • Friendly, outgoing personality with a service mindset.
  • Must be 21 for Liquor sales.
  • Flexible availability, including weekends, holidays, morning and evening shifts.
  • Ability to stand up to 8 hours.
  • Ability to walk and use hands to finger, handle, or feel.
  • Ability to reach with hands and arms.
  • Ability to climb or balance.
  • Ability to stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.
  • Ability to read, count, and write accurately to complete paperwork.

Skills

  • Guest service
  • Sales transactions
  • Merchandise restocking
  • Product knowledge
  • Merchandise display
  • Store cleanliness
  • Cash register operation
  • Paperwork completion
  • Loss prevention
  • Teamwork

Location

  • United States

Work Type

  • Full-time
  • Flexible availability

Experience Level

  • Keyholder
  • Supervisor

Salary/Compensations

  • $18.10/hr

About the Company

  • Event Network is the leading operator of retail experiences at iconic and inspiring destinations across the United States.
  • We infuse passion, creativity, and purpose into everything we do.
  • Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Equal Opportunity

  • Event Network celebrates diversity and is proud to be an equal-opportunity employer.
  • We’re committed to creating an inclusive environment for all Team Members.