Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position is responsible for effectively and efficiently processing customer transactions in a branch environment and referring customers that may need guidance in identifying the right financial solutions. This role supports the achievement of business results by building long-term, mutually beneficial relationships and engaging in key building blocks to ESL’s success.

Responsibilities

• Process customer transactions effectively, efficiently, and accurately.
• Meet transactions per branch target.
• Meet balance accuracy standards.
• Participate in achieving team lead objectives.
• Participate in efforts to achieve unit’s customer and employee satisfaction targets.
• Ensure compliance with Audit/Operational controls.
• Adhere to member focus processes and expectations.
• Participate in coaching processes to improve proficiency in Member Focused Behaviors.
• Attend sales meetings and participate in sales activities to increase sales success.
• Use member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

Requirements

• High School diploma or High School equivalency diploma required.
• Maintains a high degree of flexibility in support of branch needs.
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose.

Skills

• Proficient in PC applications.
• Good verbal and written communications skills.
• People and team oriented.

Location

• Branch environment

Work Type

• Full-time

Experience Level

• 6-12 months teller experience preferred
• Prior sales experience preferred

Education Level

• High School diploma or High School equivalency diploma

Salary/Compensations

• $19.66 per hour

Benefits

• Wellness program
• Family assistance plan
• 401k with match
• Paid volunteer time
• Learning & Development training

About the Company

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• ESL's Core Values, mission, vision, and Purpose is to help our community thrive and prosper.
• We are committed to diversity, equity, and inclusion.
• We believe we are a stronger, more successful organization because of this commitment.
• We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
• We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

Equal Opportunity

• We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.