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About the Role
The Data Entry Clerk is the backbone of our programs. You’ll help us track client services, donations, and volunteer hours so we can serve more people and meet grant reporting requirements. Accuracy and compassion matter here — every record represents a family we’re helping.
Responsibilities
- Enter client intake forms, service requests, food pantry visits, and case notes into our database with 98%+ accuracy
- Log donations, inventory, and volunteer hours for reporting to donors and grant agencies
- Scan, file, and organize paper and electronic documents. Maintain confidential client files
- Run weekly/monthly reports for program managers and funders. Identify and correct data discrepancies
- Assist with phone calls and walk-ins as needed. Provide warm, respectful service to clients
Requirements
- High school diploma or GED required
- 6+ months data entry, admin, or nonprofit experience preferred
- 45+ WPM typing
- Strong attention to detail
- Proficiency in Microsoft Excel, Google Sheets, and databases/CRM
- Organized, discreet, and empathetic
- Ability to handle sensitive client information with confidentiality
- Must pass background check
- Bilingual English/Spanish a plus
Skills
- Data entry
- Microsoft Excel
- Google Sheets
- Databases/CRM
- Typing (45+ WPM)
- Attention to detail
- Organization
- Discretion
- Empathy
- Confidentiality
Location
- Hale County
Work Type
- Full-time
Experience Level
- 6+ months experience preferred
Education Level
- High school diploma or GED
Benefits
- Mission-driven work with real community impact
- Health benefits for full-time staff
- PTO and paid holidays
- Flexible scheduling options
- Professional development and team support
About the Company
- Helping Hands Hale is a community nonprofit dedicated to providing food assistance, housing support, and family services to neighbors in need across Hale County and surrounding areas.
- Our mission is simple: lend a hand, restore hope, and build stronger families.