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About the Role
As a Front Desk Representative at Phoenix House, you will facilitate the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. Be part of something bigger — help us build a healthier, addiction-free future together.
Responsibilities
- Answers and transfers phone calls, screening when necessary.
- Welcomes and directs visitors and clients.
- Maintains filing systems as assigned.
- Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
- Responds to and resolves administrative inquiries and questions.
- Coordinates and schedules travel, meetings, and appointments for managers or supervisors.
- Prepares agendas and schedules for meetings.
- Records and distributes minutes or other records for meetings.
- Maintains office supplies and coordinates maintenance of office equipment.
- Maintains a system for recording expenses and the use of petty cash.
Requirements
- At least two years of experience as an Administrative Assistant.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Ability to work independently.
Skills
- Microsoft Office Suite
- Recordkeeping
- Filing
- Communication
- Interpersonal skills
- Customer service
- Organizational skills
- Attention to detail
Location
- East Hampton Residential - Wainscott, NY 11975
- Wainscott Residential - Long Island, NY
Work Type
- Full Time
Experience Level
- At least two years of experience
Education Level
- High School Diploma
- Bachelor’s degree (preferred)
Salary/Compensations
- $20.48 - $22.65 Hourly
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those scheduled to work at least 30 hours per week
- Pet insurance
- Legal support
- Other supplemental insurance
- Generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.